Status of status credits for a "no show"

[Rono]

Folks, I recently took my wife overseas to celebrate our 40th wedding anniversary.

Last month our flight back from Dohan into Sydney was delayed by 5 hours and in doing so we missed making our connection to Adelaide.
Virgin recorded us both as a "no show" - I think is the term.

I know it sounds odd - but when you have paid for the flights and then missed your flights through no fault of yours - what is the status of the status credits that you should have earned.


Rono

 

[markis10]

know it sounds odd - but when you have paid for the flights and then missed your flights through no fault of yours - what is the status of the status credits that you should have earned.

Presumably you approached Virgin for alternate flights prior to departure or worst case on arrival and you should get the SC from that flight, you never get SC from a flight you didn’t travel in for pretty much all cases.

 

[flyingfan]

Happy anniversary to the two of you! Regardless of the reason for not making a flight, you’ll only earn status credits and points for those you actually take.

 

[SYD]

Presumably you approached Virgin for alternate flights prior to departure or worst case on arrival and you should get the SC from that flight, you never get SC from a flight you didn’t travel in I pretty much all cases.

Yes, presumably you were on one ticket and you were rebooked on a later flight?

If so, you should receive Original Routing Credits (ORC). You’ll need to contact VFF to update. I’m surprised it wasn’t automatic.

If you were on seperate tickets, then that’s a different scenario.

How did you get back to ADL?