The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.
It seems to be a hang over from the last big update that occurred a few weeks back and the subsequent stuff ups that created.
They are telling me that IT is aware of it and have been trying to fix it for some time now bit cant say how much longer that will be.
According to the plat line this and many other issues are being considered secondary and very low priority with many major issues still not being resolved since the last update around account details security and posting of points along with the incorrect showing of points requirements with indirect flights.
They are so busy trying to get the website back to where it should they have no idea when these secondary issues will even be looked it could be weeks or months.
From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.And you'll be supporting us so that we can continue to provide this valuable resource :)