QF My Bookings - Missing flight / Sector

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mrfreeze

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Oct 13, 2011
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I was checking my Fiji trip thats coming up in 3 weeks on My Bookings - HBA / xMEL / xSYD / NAN - and saw that the MEL - SYD leg of the trip is missing.
I also noticed that my previous seat allocation for the SYD - NAN flight had disappeared.
When ticketed it showed all flights correctly.
I have emailed Qantas Customer Service and am waiting on a reply.

Has anyone seen this happen before?

edit: When checking if you can book the same flights, all flights appear.
QF 1010 / QF 416 / QF 391 on September 7
 
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If you are that concerned about a flight missing then we suggest calling Qantas on 13 13 13- they operate 24/7. Emailing is not the best way to go as the email service is not designed to answer current reservation issues. As the flight is within the next few weeks, you need to get it sorted out ASAP.
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

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Seat numbers on code share flights - in your case Air Pacific is never 100% guaranteed. If QF can't help then checkin is the only other option.
 
I was checking my Fiji trip thats coming up in 3 weeks on My Bookings - HBA / xMEL / xSYD / NAN - and saw that the MEL - SYD leg of the trip is missing.
I also noticed that my previous seat allocation for the SYD - NAN flight had disappeared. ...
Have you been able to resolve this issue?
 
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