QF Luggage fail and Epic Recovery.

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ReLoad

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Apr 20, 2010
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Hi all,

Just thought I would share a little luggage story with you.

Flew MEL-BNE last week and my Black Tumi hard case of course came out near last but this time for a reason, the handle on the side had broken! With luggage tag stuck in the side of the bag.

So I went over to baggage services who said that when I get back to MEL to take it to a luggage place in franklin st in the city to have it fixed.

So yesterday I did just that and the very nice lady said, "love it's a right off" - my case was 3 years old and had a hell of a life! Anyway she said pick a replacement! I had total free reign over any case in the store!

I chose a victorinox case of a similar size. Certainly seemed better than my old war wounded travel buddy.

Anyway great service and great work QF!ImageUploadedByAustFreqFly1382036589.513094.jpg
 
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