Hi Guys,
Just need some advice on a ticket i purchased a few months ago with QF.
I purchased a flexi fare from MEL-SIN and no longer need to travel on this flight. When i head to the booking on the site it gives me the option to cancel the ticket, but when pressing that it says it will be giving me a credit voucher.
I was under the impression that this fare was a fully-refundable ticket and that it could go back onto my creditcard... Is this just a design error in the website or will it give me a voucher instead of a refund as per the fare rules?!
Cheers!
Just need some advice on a ticket i purchased a few months ago with QF.
I purchased a flexi fare from MEL-SIN and no longer need to travel on this flight. When i head to the booking on the site it gives me the option to cancel the ticket, but when pressing that it says it will be giving me a credit voucher.
I was under the impression that this fare was a fully-refundable ticket and that it could go back onto my creditcard... Is this just a design error in the website or will it give me a voucher instead of a refund as per the fare rules?!
Cheers!