After being inactive for over 20 years, I recently reactivated my QF FF Bronze membership with a return business class trip DPS/BNE. I was subsequently upgraded to Silver status. After reading an article re Qantas Status Challenges in a "back issue" of AFF (18 Nov 2018), I decided to see if QF would recognize my QR Privilege Club Gold membership, particularly as I am about to relocate back to Australia. I emailed QF on 16 Oct 2019 (identifying info removed) with supporting QR documentation. I received an auto response advising me that "A member of our team will personally attend to your Email." To date I have yet to receive any other response from QF despite two requests for an update/progress report (identifying info removed of 5 Nov and identifying info removed of 19 Nov). Is this normal QF practice, did I fall through the cracks or was the 18 Nov article really written on 1 April ?
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