Qantas/Emirates Codeshare Luggage Problem

[realestate]

My wife and I recently returned from Zurich holding a BA ticket to LHR then a separate Emirates codeshare ticket on QF2 to Sydney.
Zurich checkin refused to book our luggage through to Sydney, firstly because the bookings were not on one ticket.
When I queried that, they then said that although we were travelling on a Qantas aircraft from LHR, our ticketing was through Emirates who are not part of One World.
So the Qantas/ Emirates partnership does not guarantee all things as we found.
Anyone else had a similar experience?

 

[serfty]

...
Anyone else had a similar experience?

No, although it makes sense given BA's luggage rules.

If it had been on the one ticket they would have checked it through.

Thanks for the heads-up.

 

[ajw373]

So the Qantas/ Emirates partnership does not guarantee all things as we found.

Where do they guarantee that if you fly on a 3rd party airline (BA in this case) on separate tickets that they will through check to Emirates? I say Emirates because you ticket was with them, the actual airline metal you flew is irrelevant. This is a downside of codeshare, not something particular to the QF/EK alliance.

 

[MelUser]

In June I had a Qantas domestic checkin in Melbourne refuse to check luggage through to HEL. - MEL-SYD-BKK-HEL - QF,QF,AY. 1 PNR - all oneworld.
It really is up to the check in person as to whether they can be bothered.

I had another family member doing ADL-SYD-BKK-HEL on the same day and in Adelaide the checkin person did agree (needed some pushing) to print bag tags all the way to HEL.

Any checkin agent can produce a bag tag - they have "dummy" ways of doing it if "system" won't let them but the horrible one I had was simply too lazy.

 

[ajw373]

In June I had a Qantas domestic checkin in Melbourne refuse to check luggage through to HEL. - MEL-SYD-BKK-HEL - QF,QF,AY. 1 PNR - all oneworld.
It really is up to the check in person as to whether they can be bothered.

I had another family member doing ADL-SYD-BKK-HEL on the same day and in Adelaide the checkin person did agree (needed some pushing) to print bag tags all the way to HEL.

Any checkin agent can produce a bag tag - they have "dummy" ways of doing it if "system" won't let them but the horrible one I had was simply too lazy.

In your case being one PNR, or indeed all being OneWorld they should have done it.

In the case above however the passenger was BA to EK (the fact QF operated the flight is irrelevant) AND on different PNR's. Now not 100% sure of BA's policy, but I know Qantas will not through check to a non OneWorld airline (except Emirates and a few other partner airlines) IF the flights are on different PNR's, but no problem if on the same. I believe it is something to do with the airline that generates the bag tag ends up being ultimately responsible for that bag to the destination.