Problems logging in to QFF site?

[HardieBoys]

Anyone else had difficulties logging in to the Qantas Frequent Flyer website this weekend? Called the helpdesk, though had a pleasant but not entirely clueful staff member inform me that there may have been some intermittent problems.

 

[samh004]

Just logged in within the last half hour, and other than my flight this evening not posting yet (and JQ yesterday already posting), everything worked.

 

[HardieBoys]

Thanks. I've had problems for the past two days, and have requested a new password. I'll to speak to someone tomorrow if I still can't log in.

 

[Ewing]

Just logged in within the last half hour, and other than my flight this evening not posting yet (and JQ yesterday already posting), everything worked.

Yes, my JQ has posted as well:

Looks like I'll be posting a missing points claim tomorrow - that was a plus fare.

To the OP - no problems for me logging in just then, or yesterday.

 

[nlagalle]

Yes, my JQ has posted as well:

Looks like I'll be posting a missing points claim tomorrow - that was a plus fare.To the OP - no problems for me logging in just then, or yesterday.

No issues here. My JQ35 flight posted too, along with points too! Although I am waiting on the bonus 1k points, no guessing if they won't ever post!!

 

[Ewing]

No issues here. My JQ35 flight posted too, along with points too! Although I am waiting on the bonus 1k points, no guessing if they won't ever post!!

The first response I got back was asking for my boarding pass as proof. The BPs are of course retained after customs, so I was lucky that I kept my web check-in document that shows that Plus fare

Got the points + SCs now.

 

[mannej]

Talking about JQ plus fares etc, does the itinerary show your QFF number on there, or does it not?

 

[Ewing]

Talking about JQ plus fares etc, does the itinerary show your QFF number on there, or does it not?

I haven't been able to successfully receive an itinerary for my past two JQ flights (and there's no mention of a delivery attempt in my mail server logs). The ones I have from previously where I was in StarClass do not show my QFF number.

The boarding passes do though.