Problems booking Qantas reward flight

[WLGFlyer]

Hi there,

I am having a bit of trouble trying to book a QF flight via the Skywards redemption search:

A lot of destinations are simply unavailable in the Airport search, for example BNE-WLG, BNE-HBA etc.
Does this have to do with there being no direct EK or QF service? However, if I for example select BNE-CHC, I am given the option of booking BNE-MEL-CHC.

Is the general availability the same as when searching on the QF website for classic rewards and does this include QantasLink and other regional flights with a QF number?

And if so, how to book these flights that can't be booked online?

Thanks!

 

[WLGFlyer]

Answering my own question, it seems Agents on the phone have similar availability as the QF website.