Post Sabre improvement - insurance no longer auto?

[medhead]

I was doing some May bookings today and I noticed an interesting thing with the insurance option. I did five bookings as expected on the first one the insurance was selected for purchase. De-selected it, no worries. The thing is when I did the subsequent 4 bookings the insurance was de-selected, on the "no" option. All this while logged in, and I only had to log in once. :shock:

Anyway, I was wondering if this "no" would stick. Or if anyone else has noticed this as well.




I should mention that the fares for my direct bookings were also showing the correct amount $99 was $99 instead of the $100.99 that was showing when searching earlier today. At least that's been fixed.

 

[Warks]

Only did the one booking just then and it was selected. Would have been interesting to see if it was still selected - maybe I will check right now while I'm still logged in...
... back soon.

 

[Warks]

You are right!

Also had all my other details in there.

Will it last until my next booking I wonder.

 

[Mal]

Nice ... perhaps they have listened. Then again, perhaps it is a bug..

 

[medhead]

Might just be per session maybe, :?:

 

[Deleted member 29185]

Might just be per session maybe, :?:

I'd be thinking this one ^^

 

[Boris spatsky]

9 bookings last week, 4 had it auto selected. Go figure.

 

[serfty]

I was doing a booking today and as the page was loading it first appeared as unselected - thought oh good!

However when I went to pay I saw the cost had jumped??? Yep, the insurance was now selected - I know I did not do that.

[TIN HAT]

Anyway, perhaps it's now going to appear "randomly" and they hope to trap a few more punters.​

[/TIN HAT]

 

[Deleted member 29185]

Anyway, perhaps it's now going to appear "randomly" and they hope to trap a few more punters.

Funny you say that. For the first time in my Virgin career, I was caught out by the insurance scam.

I was sure it was unchecked but when the email came through, I'd bought the insurance.

The upside was that the cool-off claim back is relatively painless. That was only last week so I haven't checked to see if it's been returned to my CC account.

 

[jneufeld]

I was doing a booking today and as the page was loading it first appeared as unselected - thought oh good!

However when I went to pay I saw the cost had jumped??? Yep, the insurance was now selected - I know I did not do that.

This exact thing happened to me yesterday.