Hi all,
Have recently submitted an online missing points claim for an AY trip I took to China. It was booked by a Chinese travel agent and so she listed it SURNAME/FIRSTNAMEMIDDLENAMEMIDDLENAME. (i.e. no space between first and middle names.)
Surname and first name are the same as on my QFF account which just has FIRST NAME, MIDDLE INITIAL, SURNAME.
The claim was rejected. It's for a decent haul of J SCs that would have me retain WP.
What can I do? It seems ridiculous. I went out of the way to fly AY purely for the SCs.
Thanks!
Have recently submitted an online missing points claim for an AY trip I took to China. It was booked by a Chinese travel agent and so she listed it SURNAME/FIRSTNAMEMIDDLENAMEMIDDLENAME. (i.e. no space between first and middle names.)
Surname and first name are the same as on my QFF account which just has FIRST NAME, MIDDLE INITIAL, SURNAME.
The claim was rejected. It's for a decent haul of J SCs that would have me retain WP.
What can I do? It seems ridiculous. I went out of the way to fly AY purely for the SCs.
Thanks!