Photography and Cameras

[SuePa]

I appreciate it is no longer an issue but as a FYI, the shop that sells the goods must under the Australian Consumer Law deal with any faulty product and cannot under the law say "not my problem".

ACCC says

Who to claim a remedy from​

Products​

You can claim a remedy from the retailer if the products do not meet any one or more of the consumer guarantees, with the exception of availability of spare parts and repair facilities.

The remedies you can seek from the retailer who sold you the product include a repair, replacement, or refund and in some cases compensation for damages and loss.

The retailer can’t refuse to help you by sending you to the manufacturer or importer.

You can claim a remedy directly from the manufacturer or importer if the goods do not meet one or more of the following consumer guarantees:

• acceptable quality
• matching description
• any extra promises made about such things like performance, condition and quality
• repairs and spare parts - the manufacturer is responsible for ensuring that spare parts and repair facilities (a place that can fix the consumer’s goods) are available for a reasonable time after purchase unless you were told otherwise. How long is ‘reasonable’ will depend on the type of product.

You are only entitled to recover costs from a manufacturer or importer, which include an amount for reduction in the product’s value and in some cases compensation for damages or loss.

Thanks CMA222. My mum told me the same, after I'd already sent the claim directly to Lowepro.
Given the brush off I received from the shop manager, I think I probably, inadvertently, took the best and fastest route to a resolution, but it's definitely something to remember for next time.

 

[jb747]

This sort of involves flying...or at least as much as the boss lets me do these days...

 

[kookaburra75]

When I decided to finally bite the bullet and retire my trusty Canon A1 several years ago (I couldn't even give it away or my darkroom gear), I went for a mirror-less digital camera, to get something light weight. I ended up with a Samsung NX300, with two zooms (18-55mm f/3.5-5.6 & 50-200mm f/4-5.6) and a short lens (30mm f/2) meaning I can use it as a point and shoot camera. I tend to use that for a lot of my photos, as it's a small-ish camera with a quick lens. It does mean having to get into the thick of the action though.

But I couldn't resist getting something to keep my link with film - and drag this out when I want to do something different
View attachment 278702
The Samsung NX300 and my Zeiss Ikon Nettar (taken with my Motorola G30 phone)

And then I've just added another "gadget" to my collection. I lusted after the old YashicaMat 124G in the 80s, and then overshot and got a 1950s YashicaFlex B/ Yashica G. I'll let you know how the first roll of film goes.

 

[jb747]

Whilst I love my Nikons, they aren't necessarily the easiest of things to take away on a trip. It's pretty amazing what you can do with a phone these days, and so much easier to pack.

 

[RooFlyer]

It's pretty amazing what you can do with a phone these days, and so much easier to pack.

Except when it comes to zooming, of course, which is why I bought a new SLR to go to Antarctica with. But yes, phones are good for much of what we need.

I think someone enquired earlier about what you have done with your on-board GoPro footage? Anything in public domain? I think you took it down originally after a lot of ... dumb ... reactions.

 

[jb747]

I think someone enquired earlier about what you have done with your on-board GoPro footage? Anything in public domain? I think you took it down originally after a lot of ... dumb ... reactions.

It's largely languishing on a NAS. I'm not really a movie person, so whilst I'll spend ages playing with a still shot, I tended to shoot and then forget about the video. I pulled it down for a number of reasons, but largely because I found a couple of people who'd stolen and then monetized it. So, I hit youtube with the copyright claim, and removed it.