i tried to overpay (put my credit card on credit) my amex choice gold card to pay my auntie hospital bill.
it went through ok.
but when i tried to use the card today, it's declined.
i call the cust service, turned out i can't overpay because it's against their policy.
is this common with amex ? because i overpay my citibank visa card and wizard cc all the time without any problem -.-
at the end, because it's a busy time, i decided to use my visa card instead.
so embarassing! my uncle had to pay the rest of the bill using his overseas credit card. poor him -.-
now i need to reverse the bill payment -.-.
i know it's partially my fault for not confirming it with amex first. but how do i know ? my other card can do that why not amex ???
it went through ok.
but when i tried to use the card today, it's declined.
i call the cust service, turned out i can't overpay because it's against their policy.
is this common with amex ? because i overpay my citibank visa card and wizard cc all the time without any problem -.-
at the end, because it's a busy time, i decided to use my visa card instead.
so embarassing! my uncle had to pay the rest of the bill using his overseas credit card. poor him -.-
now i need to reverse the bill payment -.-.
i know it's partially my fault for not confirming it with amex first. but how do i know ? my other card can do that why not amex ???