This is a new one for me - CNS to BNE flight today.
Flight boarded, waiting. Then an announcement from cabin manager asking if any passengers would be willing to be off-loaded as they appear to have over-booked the flight (although suspect they moved too many passengers from an earlier long delayed flight) and a number of booked passengers have connecting flights to Newcastle and Canberra. Here is the laughable bit - ‘the next flight is in 3 hours but we will be giving 140 VFF points as a thank you’. (No that is not a typo!).
As you would expect no one budged. Crew appeared flustered. Then we waited another 10 minutes then the captain came on asking, reiterating the generous offer of points and at least one passenger really needs to travel to Newcastle today and it is only a few hours if they have no urgency to get home!
They must have been important!
So now the flight is 35 minutes late and a passenger reminded crew that they also have connecting flights which they will miss in Brisbane if they don’t take off soon (including me). Not sure if someone swapped over but if you are serious about compensating off loaded passenger make a serious offer.
Made my connecting flight by 5 minutes.
