Original routing credits - originally JQ but flown QF

[MickC32]

Hi all,

On Sunday I was booked on JQ PER-ADL that was cancelled. I was put on an earlier QF flight so all good.

I had a max bundle booked that would get me 30 status credits but the QF flight has only gven me 15 SC.

How do I chase original routing credits? Via QF or JQ?

Any advice appreciated.

Cheers

 

[jpp42]

There's only one frequent flyer programme involved here - QFF - and that's who you need to contact for ORC. Send an email to [email protected] with your original itinerary, name, QFF no., and the request clearly outlined and it should be honoured. May take a week or so to get a response.

 

[MickC32]

Thanks jpp42!