Online Promo Booking Irregularity

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fleckso

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Nov 14, 2019
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Hoping someone can explain to a newbie like myself why when using promo codes to search flights the surcharges increase for the promo flights compared to full-rate. Is it potentially because the system is not taking into account the child and infant on the promo search and charging 4 x adult instead?
Has anyone else encountered this? Or am I missing something entirely?

Searched for flight:
SYD-DPS rtn
2 x Adult
1 x Child
1 x Infant
Promo: PTV47
SYD-DPS_promo.pngSYD-DPS_full_rate.png
 

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The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

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Golly. I have no idea how those calculations are made.
 
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