Not in the SPIRIT of travel-DOT gets tough.

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drron

Veteran Member
Joined
Jul 4, 2002
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The DOT in the good ole USA continues its crackdown on airlines not treating their customers by the rules.Spirit is the latest but fines have been inposed now on Continental,Hawaian,US Airways,United,Delta.
DOT Press release

" The U.S. Department of Transportation (DOT) today assessed a civil penalty against Spirit Airlines for violating DOT consumer regulations. Spirit was assessed a civil penalty of $375,000 for failing to comply with rules governing denied boarding compensation, fare advertising, baggage liability and other consumer protection requirements. The civil penalty to be paid is a record for these kinds of violations."
 
So maybe it's not the GFC that's going to take down some of these airlines. Serves them right if they're screwing over customers.
 
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