albatross710
Established Member
- Joined
- May 15, 2004
- Posts
- 3,814
Fielded a call from the SIA call centre this week. They noticed that one of my waitlisted bookings was about to lapse as it hadn't come through. It was a surprise to hear that they are pro-actively following these up before they drop out of the system.
Also, I notice on the website that they have reinstated the 'cancel booking' button on Waitists bookings. That will certainly reduce their call centre load.
As for my waitlisted booking I had replaced it with a paid booking on Qantas. Argh, I felt dirty.
Happy travels.
Alby
Also, I notice on the website that they have reinstated the 'cancel booking' button on Waitists bookings. That will certainly reduce their call centre load.
As for my waitlisted booking I had replaced it with a paid booking on Qantas. Argh, I felt dirty.
Happy travels.
Alby
