Name change on Qantas classic reward ticket

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Ive got a few flight rewards bookings (4 pax) and my sister in law has changed her name (marriage) since she has a new passport in the married name but the the booking was in the maiden name

Do we need to change the name on the flights or do you just provide the marriage certificate/ maiden name passport at check in?

We have the following flights

China Airlines (QF reward)
JAL (QF reward)
Singapore Airlines (1 paid flight & 1 VA reward)
Vietnam Airlines (Paid)
Bangkok Airways (Paid)
 
Ive got a few flight rewards bookings (4 pax) and my sister in law has changed her name (marriage) since she has a new passport in the married name but the the booking was in the maiden name

Do we need to change the name on the flights or do you just provide the marriage certificate/ maiden name passport at check in?

We have the following flights

China Airlines (QF reward)
JAL (QF reward)
Singapore Airlines (1 paid flight & 1 VA reward)
Vietnam Airlines (Paid)
Bangkok Airways (Paid)


I don't want to be the bearer of bad news but you can't change the name on those code share rewards flight.

We made the mistake last year - EK and QR J rewards then a number of paid cash flights.

My wife ended up reissuing her passport back into her maiden name (for a fee) so we could travel with her maiden name as booked on the flights.

Please make sure they get onto this with urgency as it's not a pleasant experience when you realise. There's a few stories online of people being caught out by this too.

Changing your name when booked direct is generally fine, classic reward on QF metal is fine too - it's the code share redemptions that you can't.


FWIW bringing documention is not enough for an international flight, boarding pass must match passport and they will probably be denied boarding.
 
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I don't want to be the bearer of bad news but you can't change the name on those code share rewards flight.

We made the mistake last year - EK and QR J rewards then a number of paid cash flights.

My wife ended up reissuing her passport back into her maiden name (for a fee) so we could travel with her maiden name as booked on the flights.

Please make sure they get onto this with urgency as it's not a pleasant experience when you realise. There's a few stories online of people being caught out by this too.

Changing your name when booked direct is generally fine, classic reward on QF metal is fine too - it's the code share redemptions that you can't.


FWIW bringing documention is not enough for an international flight, boarding pass must match passport and they will probably be denied boarding.
Whats happens if they also bring the marriage certificate and old maiden name passport?
 

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