Mixed fare type Getaway and Elevate

Status
Not open for further replies.

lopes2017

Member
Joined
Dec 20, 2008
Posts
136
I have a mixed fare type for a flight to Cairns in July. I suspect the flight may be cancelled by Virgin (if they are still around), but called Virgin to the understand cancellation terms as of present. They said it's outside of the COVID fare penalty waiver period, which I understood, but...

I asked if I cancelled now what would the penalty be....since I thought since one leg was an Elevate fare I would be credited that leg. But no, they said I would not be credited at all since credit/refund terms are based on the most restrictive leg for the booking (Getaway fare)...

Is this correct?

Hoping they extend the waiver period, otherwise I will need to change flight dates since a credit is not an option
 
Yes, most (all?) airlines have this* as one of their conditions of carriage.

* By 'this' I mean, conditions of the most restrictive fare in a mixed fare ticket applies to all sectors.
 
Last edited:
Best to make separate one-way bookings for domestic flights?
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

AFF Supporters can remove this and all advertisements

Status
Not open for further replies.
Back
Top