Loyalty Bonus Changes: November 30 Draws Near

[airbound]

Does anybody know exactly how the transition from the old to the new loyalty bonus will operate and how progress towards the old loyalty bonus will be recognised on 30 November (or 1 December)?

For example, on 30 November I will be 20 Status Credits short of the 'old' loyalty bonus and will have earnt 675 status credits in my membership year (which expires on 31 December).

 

[medhead]

As far as I can work out your current loyalty bonus tally will stay the same and you will have to get another 70 SC otherwise your balance will reset to zero on 31 december. They are not going to include any SC that have counted towards a loyalty bonus payment, IMO.

For me year ending 30 Sept. I have a loyalty balance of about 250 and have earnt about 120 this member year, so on 1 December my pre-30 Sept SC get wiped and my loyalty balance will be whatever I've earnt this member year i.e. 120.

 

[lovetravellingoz]

This is just one of a growing number of reasons why I have left Qantasia behind.

 

[chrispy3276]

I think I'm actually going to benefit from these changes. At least in the short term anyway.

Just recently received a 5k loyalty bonus (440 sc to next), and currently only due to earn 20 SCs by 30 Nov. Currently stand at 435 for membership year though (ends 31 July), so as of 1st Dec I'll be 45 SC away from 8k points (reachable) instead of 415 away from 5k (not likely to reach this membership year).

 

[medhead]

I think I'm actually going to benefit from these changes. At least in the short term anyway.

Just recently received a 5k loyalty bonus (440 sc to next), and currently only due to earn 20 SCs by 30 Nov. Currently stand at 435 for membership year though (ends 31 July), so as of 1st Dec I'll be 45 SC away from 8k points (reachable) instead of 415 away from 5k (not likely to reach this membership year).

I really don't think they will count SC that have already be used to get a loyalty bonus. Only a week to go before we find out, for sure.

From the T&C:

20.5.3 At 1 December 2011, Status credit balances relating to the calculation of the Loyalty bonus will be adjusted to recognise only those earned within the member's current membership year. Status credits earned in previous membership years will not be recognised in the calculation of Loyalty bonus after 1 December 2011.

On 1 Dec your current status credit balance related to calculation of the loyalty bonus will be adjusted. In your case you current Loyalty bonus balance is 10 SC, and it will be 30 SC at 30 Nov. that is what will be adjusted. So it will still be 30 SC on 1 Dec.

 

[dfcatch]

So in other words, whilst I'll be only 20 or 30 odd SCs away from my next bonus, on 1 dec my loyalty balance will reset to 20 sc total.

Fail QF

 

[Oneworldplus2]

I'm 90 SC's away from 5k QF 'Loyalty Bonus' points.

Won't make it this month, so l lose ~350 sc's and start from scratch.

Not happy about this change.

 

[Leumas]

In my case, my membership ends 30 Nov and currently, I'm 30SC's short of the loyalty bonus. Does that mean on 1 Dec I'll be 500SC's short?

If so, I wonder if I should go for the quick 30SC's for the 5000 points before the end of the month...

 

[markis10]

In my case, my membership ends 30 Nov and currently, I'm 30SC's short of the loyalty bonus. Does that mean on 1 Dec I'll be 500SC's short?

If so, I wonder if I should go for the quick 30SC's for the 5000 points before the end of the month...

Short answer is yes, you will start from Dec 1 with no SCs accrued for loyalty bonus purposes, I am 75 short and luckily getting exactly that many next week! I am not sure doing a run for 5000 points bonus is worth it!

 

[Leumas]

Yes, that's why I'm wondering... If it's 10SC's or even 20, I'll be doing it, but 30SC's mean SYD-ADL or something more complicated (i.e. expensive).

I kind of need the points though, especially with double points on offer.

 

[Flying mermaid]

I'm 90 SC's away from 5k QF 'Loyalty Bonus' points.

Won't make it this month, so l lose ~350 sc's and start from scratch.

Not happy about this change.

It is a bit painful I went and had a look at our 5 family members - 2 lose pretty much nothing but we lose over 1,000 SC's across the other 3. Oh well we'll be gaining a lot in the next year - there are always winners and losers when they make these changes and at least there was plenty of warning, so people could organise to make the bonus if it was important to them.

 

[TonyHancock]

I'll lose 265 SC's. I'd almost forgotten about this.


Posted from somewhere over Texas! gotta love inflight wifi.

 

[Oneworldplus2]

It is a bit painful I went and had a look at our 5 family members - 2 lose pretty much nothing but we lose over 1,000 SC's across the other 3. Oh well we'll be gaining a lot in the next year - there are always winners and losers when they make these changes and at least there was plenty of warning, so people could organise to make the bonus if it was important to them.

This is where the VA 'family pooling' benefit would come in handy.

 

[opusman]

I'm 100 SCs short of next bonus, and as my year ends on November 30 I'll lose all 350

Not sure 5000 points is worth losing too much sleep over however.

 

[Kangol]

This is confusing. That, or I am not grasping the concept the right way.

The T&Cs show this:

20.5 Loyalty Bonus

20.5.1 Until 30 November 2011, members will be awarded a Loyalty Bonus of 5,000 Points for every 450 Status Credits earned.

20.5.2 From 1 December 2011, Members will earn a Loyalty bonus of 8,000 points for every 500 Status credits earned within a single membership year - up to a maximum of four Loyalty bonuses per membership year.

20.5.3 At 1 December 2011, Status credit balances relating to the calculation of the Loyalty bonus will be adjusted to recognise only those earned within the member's current membership year. Status credits earned in previous membership years will not be recognised in the calculation of Loyalty bonus after 1 December 2011.

I need 195 SCs to get to my next loyalty bonus (ie my current loyalty bonus accumulation is 450-195 = 255 SCs).
I got a 5,000 point loyalty bonus in September 2011.
My membership year ends June 30 every year.
I've earned 395 SCs since 1 July 2011, ie the start of my current membership year.
Assuming I don't earn any SCs for the rest of this month, does that mean on 1 December 2011 my current loyalty bonus accumulation will change from 255 to 395?

On the other hand, if I earn 195 SCs this month, does that mean I will get a 5,000 point bonus AND bring my membership year tally to 195+395 = 590 SCs, so then when the clock ticks over on 1 December I will be 90 SCs over the first loyalty bonus increment for this membership year? That means they'd have to give me another 8,000 pts for the 500 I've already earned this membership year...?

It doesn't specify anything about backdating or accounting for those who have earned over 500SCs in their current membership year as at 1 Dec 2011..

Someone please correct me if I'm wrong.

 

[opusman]

Assuming I don't earn any SCs for the rest of this month, does that mean on 1 December 2011 my current loyalty bonus accumulation will change from 255 to 395?

Unfortunately no - the key phrase in 20.5.3 is relating to the calculation of the Loyalty bonus.

You say you have earned 255 SCs since your last loyalty bonus. Those are the SCs that will "carry over" in the new scheme.

So, if you can get another 195 SCs before the end of November, you get a loyalty bonus (5000 pts).
Otherwise, you need another 245 SCs before July next year (the end of your membership year) to get your next loyalty bonus (8000 pts).

In either case, once you get a loyalty bonus, your SC total relating to the calculation of the Loyalty bonus is reset to 0.

 

[Kangol]

In either case, once you get a loyalty bonus, your SC total relating to the calculation of the Loyalty bonus is reset to 0.

Thanks, it sounded too good to be true. It makes sense from a fairness POV for the running SC total to be reset after each loyalty bonus, however if they don't explicitly say the total gets reset, then in theory you could make a case for what I've just mentioned..
Not that I'm complaining, just saying...

 

[medhead]

Thanks, it sounded too good to be true. It makes sense from a fairness POV for the running SC total to be reset after each loyalty bonus, however if they don't explicitly say the total gets reset, then in theory you could make a case for what I've just mentioned..
Not that I'm complaining, just saying...

Well no, there is no case for what you mentioned because they explicitly say that they adjust the SC balance used in relation to calculating your loyalty bonus. Every time you get the bonus that balance goes to zero and starts again. Your current loyalty bonus balance does not include all of the SC you've got since the start of your membership year, only those SC since your last loyalty bonus.

In your case all of your loyalty balance has been earned since the start of your year, so there is no adjustment.


Sent from my iPhone using Aust Freq Fly app so please excuse the lack of links.

 

[Flying mermaid]

This is where the VA 'family pooling' benefit would come in handy.

Family friendly things are always nice

 

[Must...Fly!]

I'm still very very annoyed that QF did this. Pathetic decision from my point of view.