Hi
We have a booking in premium economy CBR - SIN - IST in March and return in May.
We are looking at our options should the coronavirus problem continue to escalate. We are not so much worried about getting sick as being involunarily quarrantined somewhere.
Rather than further stress Singapore Airlines call centres with questions, can anyone clarify the meaning of the fare basis code RT5AUR88?
"Penalties
FROM/TO EUROPE FOR RT5AUR88 TYPE FARES CANCELLATIONS ANY TIME TICKET IS NON-REFUNDABLE IN CASE OF CANCEL. NOTE - FOR ALL JOURNEYS BEFORE/AFTER FIRST FLIGHT DEPARTURE - NOT ALLOWED THE ABOVE CHARGE DOES NOT APPLY TO INFANT WITHOUT A SEAT. IN CASE OF TICKET UPGRADE THE ORIGINAL NONREFUNDABLE
AMOUNT REMAINS NON-REFUNDABLE. YQ WILL NOT BE REFUNDED FOR NON-REFUNDABLE FARES.
EXCEPT FOR TICKETS ISSUED IN TAIWAN/INDIA/SOUTH AFRICA AND BRAZIL. IN CASES OF NO-SHOW TICKET IS NON-REFUNDABLE UNLESS PROOF OF CANCELLATION FOR THE RESERVATIONS ON AFFECTED TICKET BEFORE SCHEDULED FLIGHT DEPARTURE TIME IS PROVIDED. FOR ANY CANCELLATIONS THE STRICTER FARE CONDITIONS
WILL APPLY TO THE ENTIRE JOURNEY. A SERVICE FEE MAY BE APPLICABLE PER TICKET SERVICED THROUGH SINGAPORE AIRLINES/SILKAIR TICKET OFFICE OR CALL CENTRE. THE APPLICABLE SERVICE FEE CAN BEFOUND ON SINGAPORE AIRLINES WEBSITE WWW.SINGAPOREAIR.COM CHANGES ANY TIME CHARGE AUD 140.00
FOR REISSUE/REVALIDATION. NOTE - FOR ALL JOURNEYS BEFORE/AFTER FIRST FLIGHT DEPARTURE AUD140 THE ABOVE CHARGE HAS TO BE CONVERTED INTO LOCAL CURRENCY AT THE BANKERS SELLING RATE.
THE ABOVE CHARGE DOES NOT APPLY TO INFANT WITHOUT A SEAT. THE NEW BASE FARE MUST BE EQUAL OR HIGHER
THAN THE ORIGINAL BASE FARE FOLLOWING ANY TICKET CHANGES. IN CASE OF TICKET UPGRADE THE ORIGINAL NON- REFUNDABLE AMOUNT REMAINS NON-REFUNDABLE. IN CASES OF NO-SHOW CHARGE HIGHER OF NO SHOW FEE AUD260 OR REBOOKING FEE AUD140 FOR REISSUE/REVALIDATION UNLESS PROOF OF CANCELLATION FOR THE RESERVATIONS ON AFFECTED TICKET BEFORE SCHEDULED FLIGHT DEPARTURE TIME IS PROVIDED.
FOR ANY TICKET CHANGES THE STRICTER FARE CONDITIONS WILL APPLY TO THE ENTIRE JOURNEY. A SERVICE FEE MAY BE APPLICABLE PER TICKET SERVICED THROUGH SINGAPORE AIRLINES/SILKAIR TICKET OFFICE OR CALL CENTRE. THE APPLICABLE SERVICE FEE CAN BE FOUND ON SINGAPORE AIRLINES WEBSITE
"
I interpret this as meaning that we can change the flight dates for a fee of $140. Is this per booking, per passenger, per sector?????
Can we change the flight sectors?
Any help appreciated.
Thanks in advance
We have a booking in premium economy CBR - SIN - IST in March and return in May.
We are looking at our options should the coronavirus problem continue to escalate. We are not so much worried about getting sick as being involunarily quarrantined somewhere.
Rather than further stress Singapore Airlines call centres with questions, can anyone clarify the meaning of the fare basis code RT5AUR88?
"Penalties
FROM/TO EUROPE FOR RT5AUR88 TYPE FARES CANCELLATIONS ANY TIME TICKET IS NON-REFUNDABLE IN CASE OF CANCEL. NOTE - FOR ALL JOURNEYS BEFORE/AFTER FIRST FLIGHT DEPARTURE - NOT ALLOWED THE ABOVE CHARGE DOES NOT APPLY TO INFANT WITHOUT A SEAT. IN CASE OF TICKET UPGRADE THE ORIGINAL NONREFUNDABLE
AMOUNT REMAINS NON-REFUNDABLE. YQ WILL NOT BE REFUNDED FOR NON-REFUNDABLE FARES.
EXCEPT FOR TICKETS ISSUED IN TAIWAN/INDIA/SOUTH AFRICA AND BRAZIL. IN CASES OF NO-SHOW TICKET IS NON-REFUNDABLE UNLESS PROOF OF CANCELLATION FOR THE RESERVATIONS ON AFFECTED TICKET BEFORE SCHEDULED FLIGHT DEPARTURE TIME IS PROVIDED. FOR ANY CANCELLATIONS THE STRICTER FARE CONDITIONS
WILL APPLY TO THE ENTIRE JOURNEY. A SERVICE FEE MAY BE APPLICABLE PER TICKET SERVICED THROUGH SINGAPORE AIRLINES/SILKAIR TICKET OFFICE OR CALL CENTRE. THE APPLICABLE SERVICE FEE CAN BEFOUND ON SINGAPORE AIRLINES WEBSITE WWW.SINGAPOREAIR.COM CHANGES ANY TIME CHARGE AUD 140.00
FOR REISSUE/REVALIDATION. NOTE - FOR ALL JOURNEYS BEFORE/AFTER FIRST FLIGHT DEPARTURE AUD140 THE ABOVE CHARGE HAS TO BE CONVERTED INTO LOCAL CURRENCY AT THE BANKERS SELLING RATE.
THE ABOVE CHARGE DOES NOT APPLY TO INFANT WITHOUT A SEAT. THE NEW BASE FARE MUST BE EQUAL OR HIGHER
THAN THE ORIGINAL BASE FARE FOLLOWING ANY TICKET CHANGES. IN CASE OF TICKET UPGRADE THE ORIGINAL NON- REFUNDABLE AMOUNT REMAINS NON-REFUNDABLE. IN CASES OF NO-SHOW CHARGE HIGHER OF NO SHOW FEE AUD260 OR REBOOKING FEE AUD140 FOR REISSUE/REVALIDATION UNLESS PROOF OF CANCELLATION FOR THE RESERVATIONS ON AFFECTED TICKET BEFORE SCHEDULED FLIGHT DEPARTURE TIME IS PROVIDED.
FOR ANY TICKET CHANGES THE STRICTER FARE CONDITIONS WILL APPLY TO THE ENTIRE JOURNEY. A SERVICE FEE MAY BE APPLICABLE PER TICKET SERVICED THROUGH SINGAPORE AIRLINES/SILKAIR TICKET OFFICE OR CALL CENTRE. THE APPLICABLE SERVICE FEE CAN BE FOUND ON SINGAPORE AIRLINES WEBSITE
"
I interpret this as meaning that we can change the flight dates for a fee of $140. Is this per booking, per passenger, per sector?????
Can we change the flight sectors?
Any help appreciated.
Thanks in advance