milehighclub
Established Member
- Joined
- Feb 2, 2007
- Posts
- 1,775
I don't think Jetstar has done anything wrong at all. It clearly states here the conditions of traveling with a wheelchair
http://www.jetstar.com/au/en/popup/limited-assist-wheelchair-airport.aspx
He certainly took the wrong approach in my opinion.
http://www.jetstar.com/au/en/popup/limited-assist-wheelchair-airport.aspx
Jetstar provides customers with a wheelchair in which to transfer at check-in. Jetstar customer service staff will assist in the transfer into the wheelchair, using Jetstar's approved transfer method of slide boards and slide cloths.
He certainly took the wrong approach in my opinion.