IBM apologies over Air NZ outage

Thread starter Flashback
Start date Oct 12, 2009

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Flashback

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Oct 12, 2009

IBM apologies over Air NZ outage - Networking - Technology - News - iTnews.com.au

Blames generator for downtime.

IBM has issued a formal apology to Air New Zealand and its customers after an IT systems outage took out the airline's online bookings engine and call centre yesterday.

But an apologetic Big Blue argued that affected systems - which the airline claimed were down for most of the day, were actually restored "within an hour of the outage."

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IBM apologies over Air NZ outage

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