IATA global passenger survey

[Melburnian1]

This is open:

IATA Global Passenger Survey - 2019

The Global passenger survey designed to provide objective and in-depth insights into the preferences and behaviors of air travelers all around the world.

go.updates.iata.org

I'd hope that many would support the retention of passports as we know them - not a decision made by airlines - and the continued availability of check-in staff rather than (particularly for international) self check-in facilities.

The questions are not aiirline-specific with some relating to government functions (immigration, customs and so on) and the airport experience.

IATA seems to be pushing (if I get the gist of some questions) for passengers to have as an option routine home (or office) delivery of one's checked-in luggage. This sounds impractical and would be very time consuming for couriers in cities that have very large geographical footprints as in Australia.

I don't know how an organisation like IATA reaches passengers to try to get them to complete such surveys because IATA's is not exactly a well known website (exception: travellers interested enough to read or contribute to sites like AFF). The survey is available in multiple languages so quite some effort would have gone into it.

I'd love to know the results!

 

[Scarlett]

The survey is exactly as you described it Mel1.

Anything to avoid self-check in!

 

[Melburnian1]

...Anything to avoid self-check in!

Yes, for international travel we're not being Luddites to oppose it.

Too many variables. Sometimes human intervention is preferable.

 

[Scarlett]

For that particular matter, my main issue is that I like the idea that people still have jobs!

As for the passports, I too answered that I want to keep the paper versions. Part of me enjoys the convenience of the smart gates, but the other part likes looking at the stamps in there...