HSBC Star Alliance credit card in Australia

Anyone ever not gotten the Star Alliance ID soon after getting approved for the card?

I got mine very soon after acceptance, but it's been over a month for my partner and nothing.
 
serfty said:
Did you really have to provide them with bank login details?

To provide such would surely be against the terms and conditions of you existing bank(s).
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Generally they offer this as a “service” but you can do it manually and it’s not compulsory.
As you say, it’s definitely against any bank T and Cs but is getting more common.
 
serfty said:
Did you really have to provide them with bank login details?

To provide such would surely be against the terms and conditions of you existing bank(s).
Click to expand...
I did! They wanted the BSB and account number… apparently some inter-bank thing where they can then check your salary is being paid in etc. As cynicor says, you can do it manually, but it seemed like a lot of work to do it that way!

I had assumed it was ‘legal’ given (a) HSBC was asking for it and (b) they had an arrangement with other banks to plug in the number and get the data they needed.
 
MEL_Traveller said:
I did! They wanted the BSB and account number… apparently some inter-bank thing where they can then check your salary is being paid in etc. As cynicor says, you can do it manually, but it seemed like a lot of work to do it that way!
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BSB and Account number are different from bank login details.
 
There was briefly (or maybe still around) one that wanted passwords. Was a bit ridiculous and it’s good to hear that there is a safer way now, without going to the manual process
 
BSB/account, just what tradies and businesses often give out for payment.
What personal info can a bank disclose (to HSBC) from that?
 
Brissy1 said:
BSB/account, just what tradies and businesses often give out for payment.
What personal info can a bank disclose (to HSBC) from that?
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I’ve wondered that as well. Wouldn’t want them having full access to something like expenses.
 
levelnine said:
Anyone ever not gotten the Star Alliance ID soon after getting approved for the card?

I got mine very soon after acceptance, but it's been over a month for my partner and nothing.
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I nearly missed mine - the title of the email was "Resume your Star Alliance Rewards registration".

Not exactly obvious.
When I actually read the email it had my Star alliance ID in the body. Was that the same for you? Maybe your partner missed the email? Easy to do..
 
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HSB44 said:
I nearly missed mine - the title of the email was "Resume your Star Alliance Rewards registration".

Not exactly obvious.
When I actually read the email it had my Star alliance ID in the body. Was that the same for you? Maybe your partner missed the email? Easy to do..
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Never got the email, but realised that your Star Alliance ID is on the bottom of your HSBC statement, so all is well.
 
N860CR said:
I’ve wondered that as well. Wouldn’t want them having full access to something like expenses.
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I'd be assuming they'd gain access to each transaction. May be selective data/transactions, but imo you'd be safer to assume the whole kit n kaboodle.

Also does there access expire, is it a screen shot basically at point in time?
Who's to really know.
 
Question on points transfer from star ID to a program… how long does it take? Instant or sometime longer? I have my eye on an award, but happy to leave them in star until needed.
 
For a Star Alliance branded credit card, it sure treats some other Star Alliance carriers suspiciously, bought domestic tickets on Asiana and ANA in the last few months using the card and on both occasions, HSBC sent me a text titled "HSBC Fraud Alert - possible unauthorised transaction detected" and asked me to respond that it was a genuine transaction 😅
Purchasing from SQ wasn't an issue though...
 

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