How to claim missing Asia Miles

[lizz]

Hi,

My husband and I flew to Osaka and HK by CX flights in last November. My husband got 4000 Asia Miles but when I claimed it through the Qantas FF program, Qantas rejected my claim quoting "booking class ineligible". How could this happen? I thought Qantas and Cathay Pacific are partner airlines! Anyway, my question is can I join Asia miles now and retrospectively claim the 4000 Asia Miles ? ( I put in my QFF no. in my flight booking before).

Any advice will be highly appreciated.

Lizz

 

[Mattg]

Some discounted tickets on Cathay are ineligible to earn points on Qantas (and possibly also through Cathay's own program - I'm not sure though). I'd try joining Asia Miles and requesting a missing miles claim. I think you can request miles for any flight taken in the last 6 months, although I'm not 100% certain if that applies to new members. Either way, the program is free to join so it's worth a try.

 

[isdnman]

What is your booking class code. To credit to QF, you need at least V class on CX