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Struggling to use your Frequent Flyer Points?

Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.

Using their expert knowledge and specialised tools, the Frequent Flyer Concierge team at Frequent Flyer Concierge will help you book a great trip that maximises the value for your points.

Dvg said:
Gold member. Wanted to change the date of an international flight, went through the process online a number of times, each time at the final stage received the generic error message “ problem please call us blah blah blah”. The website allowed the date change fare difference etc, just crashed at the end. Contacted customer care still no response 4 weeks later, so obviously I had to take the original booking. I did however within 10 days receive a customer survey, you can imagine the reply, polite as it was but rather pointed.
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Posted this on May 5th still no response
 
Struggling to Redeem Your Frequent Flyer Points?
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

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