Hilton Premium Club - Hanuman Restaurant Cairns

[bigmal]

It appears that the Cairns Hilton's new restaurant, Hanuamn, will not honour the Premium Club discount of 20%. I haven't been informed by the HPC that it was excluded, and I'm wondering if anyone else may have experienced exclusions before or if this is just an anomaly as it is new. It comes with rave reviews, but 20% is 20%!!!

 

[straitman]

It appears that the Cairns Hilton's new restaurant, Hanuamn, will not honour the Premium Club discount of 20%. I haven't been informed by the HPC that it was excluded, and I'm wondering if anyone else may have experienced exclusions before or if this is just an anomaly as it is new. It comes with rave reviews, but 20% is 20%!!!

I've sent a note to HPC and asked the question. I'll advise of the answer when I get it.

 

[straitman]

I've sent a note to HPC and asked the question. I'll advise of the answer when I get it.

The initial answer from HPC is as follows:

Dear Mr straitman,

Thank you for your email.

We are currently looking into this matter and will revert back to you.


Please let us know if you require any further assistance.



Kind regards,


Hilton Premium Club Australasia

 

[ozbeachbabe]

No visit to Darwin is complete without a visit to Hanuman which is now situated adjacent to the Holiday Inn Esplanade & Darwin Entertainment Centre.

There's one in Alice too - not sure if it's in a hotel or not though.

Different ball game when an independent restaurant is located within a hotel. Don't know whether Hilton will subsidise the 20% - have to wait and see.

 

[straitman]

The breakfast is good but that was included :!:

 

[Platy]

No visit to Darwin is complete without a visit to Hanuman which is now situated adjacent to the Holiday Inn Esplanade & Darwin Entertainment Centre.

There's one in Alice too - not sure if it's in a hotel or not though.

Different ball game when an independent restaurant is located within a hotel. Don't know whether Hilton will subsidise the 20% - have to wait and see.

On my last trip to Alice, the restuarant was inside the lobby area of the Crowne Plaza.

 

[straitman]

The answer.

Dear Mr straitman,

Thank you for your email regarding the new Hanuman Restaurant at Hilton
Cairns.

Hanuman Restaurant is a 3rd party owned and operated restaurant. Therefore
your Hilton Premium Club discount will not apply during lunch and dinner.

Breakfast is run by Hilton and we welcome you to join us for our famous
Hilton Breakfast where your membership discounts will apply.

We also invite you to enjoy your membership benefits at Mondo Café Bar and
Grill and Six Degrees Bar and Lounge located at the hotel.

Please let us know if you require any further assistance.

Kind regards,

Hilton Premium Club Australasia

 

[MelUser]

I have eaten at the Hanuman in Darwin a few times and it is really good Thai food - some of the best I've ever had.

 

[straitman]

For what it's worth I ate at Mondo Café Bar and Grill a few weeks ago and it was really quite good. They applied a $50 minimum spend for HPC privileges.

 

[serfty]

... They applied a $50 minimum spend for HPC privileges.

That is as per the T&C's for non resident guest dining (at Hotel operated restaurants).

However, if one is staying at the Hotel and such dining is booked to the room, then the 20% is applied - irrespective of the bill amount.