Lord_Lenny
Member
- Joined
- May 3, 2016
- Posts
- 269
No need to email, you'll usually be auto upgraded if space is available prior to check-in or at check-in. Depending on how you go about check-in. I have done this online but had it upgraded on arrival.
I have been upgraded the last 8 visits i can remember as a Diamond.
I've noticed them being pretty consistent with Diamond upgrades, I usually skip the online check in and wait until I get to the property. From memory I've only missed out on an upgrade twice in the time I've been Diamond, and both of them kinda made sense:
- Hilton Queenstown for a 7night stay right at the end of the July NZ school holidays
- Hilton Munich Park for a 6 night stay over New Years, but they did allow me to check in at 7am the morning of arrival