Have had to contact QF 4 times about cc payment decline on a bkg. Anyone else?

[get me outta here]

Can anyone shed light on this ... Months ago I bkd a dom flight and paid $100 on a gift card and the extra $29.01 on my Amex. Even though I just successfully used the same amex to buy QF gc on the current promo, for the flight extra payment, four times payment has been declined after each entry of card details.

QF does not tell you the card has been declined and that you have no bkg and confusingly, MMB page shows a date and time, but no actual flight.

I only contact QF now on Live Chat as any phone calls I make to them I have wait times of hours, and no call backs. At least Live Chat only takes 30 mins to get any sort of answer.

 

[ajd]

Just to confirm the sequence of events here - you start placing the booking, you enter your credit card details, you click confirm... and then QF doesn't tell you the card has been declined, tells you that you have a reservation, but doesn't ticket? You then contact them 4 times, and they attempt to ticket the booking but fail?

Could it at all be related to the issues that many people have with gift vouchers not ticketing properly?

 

[get me outta here]

It could be, I have not seen other's problems. I was told that the cc balance payment is repeatedly declined. What seems to be their problem?