Grace period?

Joined
Jan 1, 2024
Posts
387

I made a booking around 10pm but then realised my error after going for a walk and made the change around 2am. I made the change online and copped a fee of 5,000 QFF + $1. Have filled in the Customer Care Form asking if this could be refunded on this occasion - is there any change that QF will say yes? Or do I have to cop it sweet?
 
Elevate your business spending to first-class rewards! Sign up today with code AFF10 and process over $10,000 in business expenses within your first 30 days to unlock 10,000 Bonus PayRewards Points.
Join 30,000+ savvy business owners who:

✅ Pay suppliers who don’t accept Amex
✅ Max out credit card rewards—even on government payments
✅ Earn & transfer PayRewards Points to 10+ airline & hotel partners

Start earning today!
- Pay suppliers who don’t take Amex
- Max out credit card rewards—even on government payments
- Earn & Transfer PayRewards Points to 8+ top airline & hotel partners

AFF Supporters can remove this and all advertisements


I made a booking around 10pm but then realised my error after going for a walk and made the change around 2am. I made the change online and copped a fee of 5,000 QFF + $1. Have filled in the Customer Care Form asking if this could be refunded on this occasion - is there any change that QF will say yes? Or do I have to cop it sweet?
You need to phone to make free changes within 24hrs.
Worth chasing customer care for a refund though
 

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.
Back
Top