Getting a refund out of Jetstar
- Thread starter opusman
- Start date
- Status
- Joined
- Apr 2, 2009
- Posts
- 2,026
Yes it was ... no chance they'd have done diddly-squat otherwise! As it was, I was floored they were helping out at all, I had visions of expensive last-minute qantas flights dancing in my head!
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.
Sponsored Post
Struggling to use your Frequent Flyer Points?
Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.
Using their expert knowledge and specialised tools, the Frequent Flyer Concierge team at Frequent Flyer Concierge will help you book a great trip that maximises the value for your points.
mysavings789
Junior Member
- Joined
- Apr 27, 2009
- Posts
- 46
My partner got a letter from the doctor to say she was unable to travel to NZ for medical reasons. The doctor wrote it and we sent off and about 2 weeks later, had a email from JQ saying that a refund 100% will be refunded onto the credit card. And about 2 days later we got the refund! Would of been happy with credit to use another time but a full refund was a added bonus!!I am a happy JQ customer! Another complained about a flight KIX to OOL as it was delayed for about 4 hous and got voucher and letter to use to the value of $100. So I dont have anything negtive to say about JQ really
Good for you! I believe everyone deserves best customer service from them.
- Status
Enhance your AFF viewing experience!!
From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.And you'll be supporting us so that we can continue to provide this valuable resource :)
Sample AFF with no advertisements? More..
Sample AFF with no advertisements? More..