Garuda Business Class

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superchris

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Yes I can hear the teeth chattering and the stingering from here (long way away).
Yesterday I booked a Bali Xmas holiday because I spotted and nailed some cheap C Class Garuda fares there and back.
Does anyone have any recent experiences as its 20+ years since I have been onboard?
What amenities will I get?
Food?
Lounge access?
Traveling MEL-DPS-CGK-MEL
 
Well I am in the Mel J INT OW lounge now and they just called a Garuda flight then.. Even though Garuda does not seem to be a OW member airline (could be calling it due to code share)
 
Yes I can hear the teeth chattering and the stingering from here (long way away).
Yesterday I booked a Bali Xmas holiday because I spotted and nailed some cheap C Class Garuda fares there and back.
Does anyone have any recent experiences as its 20+ years since I have been onboard?
What amenities will I get?
Food?
Lounge access?
Traveling MEL-DPS-CGK-MEL

Yes I know what you mean, my friends bid me farewell when they know I travel Garuda. I come from Perth and travelled Garuda Business Class a number iof times to Jakarta. In Perth I get complimentary accesds to the Qantas Lounge. The flight is usually OK and the crew are very friendly. Drinks are provided (whatever you want), you get a very good choice of meals and usually drinks are available throughout the flight. I have no problems travelling Business with them because a) it is cheap, and b) the service etc is OK. Although the seats are average pitch, if you aren't on a long flight they are comfortable and spacy. BTW I am referring to the 737-800 series of aircraft.
 
GA have just introduced a new A330 on the SYD and MEL runs which has lie-flat seats in business and all reports thus far have been very positive. Certainly well ahead of StarClass
 
All sounds good but how are Garuda at keeping them in the air and pilot training?
 
I travelled Garuda in Executive a fortnight ago, SYD-DPS-CGK-SYD, returning last Sunday morning. The trip from SYD to DPS was on an older A330-300 with the older domestic style business seats. You get access to the Qantas Business Lounge prior to departure. The food during the day time flight was excellent with numerous drinks runs. No TV, limited music.

The return journey was DPS-CGK-SYD. The newer A330-200 lie flat seats are excellent, however a little hard. At CGK, you get access to the Garuda Executive lounge. Once through Immigration, turn left and walk about 50 metres and you're there. It is quite new and spacious. The usual food and free WIFI. As for the flight, a light meal is served upon take off, then it's lights out. Breakfast is served about 2 hours out of Sydney. Personal AVOD was good, with a decent sized screen, a couple of good movies, lots of music and games.

All flights left on time and arrived a little early.

Garuda have definately lifted their game with regards to in flight service. They have a long way to go before they are anywhere near the likes of Singapore or Cathay. I'd fly with them again.
 
Garuda have definately lifted their game with regards to in flight service. They have a long way to go before they are anywhere near the likes of Singapore or Cathay. I'd fly with them again.
Personally I would want them to lift their safety game a whole lot before getting on board one of their aircraft.
 
Personally I would want them to lift their safety game a whole lot before getting on board one of their aircraft.

That flat seat with 12" AVOD won't help you in an emergency.

Are they still banned from flying to Europe because of safety concerns?
 
Thanks all for the responses.
I chose the Garuda Business class (C) flights as cost wise they were about the same as Jetflex fares.
Also I leave MEL in the morning and arrive at DPS at 1345hrs instead of late evening on Jetstar.
 
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Thanks all for the responses.
I chose the Garuda Business class (C) flights as cost wise they were about the same as Jetflex fares.
Also I leave MEL in the morning and arrive at DPS at 1345hrs instead of late evening on Jetstar.
Good luck and have a safe trip.
 
I have to agree with straitman, I'd really want to see longer-term evidence of commitment to safety before I got on Garuda to anywhere. As mentioned, the $$ saving and the better AVOD doesnt help in an emergency.

Plugman - was the DPS-CGK-SYD leg all the same aircraft? Or was it one a/c fro DPS-CGK and another to SYD?
 
Thanks all for the responses.
I chose the Garuda Business class (C) flights as cost wise they were about the same as Jetflex fares.
Also I leave MEL in the morning and arrive at DPS at 1345hrs instead of late evening on Jetstar.


In October Asia Pacific edition of "Business Traveller", it featured an article on Garuda's Business Class. The magazine rate it quite favorably. Frankly, from the photos, the seats look a bit like Thai Airways J product except it is flat bed.
 
The sight of a Garuda aircraft bulldozed off the DPS left hand side of the strip when landing on board a TG flight back in the 80's makes me agree with straightman, I would be very wary of flying with them..........

Cheers Dee
 
I'm not sure I understand the safety issue with Garuda?

Is there evidence they are much less safe than airlines such as:

Air France
United
American Airlines
Delta
Swissair
US Airways

etc etc?

The statistical facts are here: Plane Crashes and Event Rates By Airline Since 1970

A quick browse will show that Garuda is in the same league or better than the airlines mentioned above.
 
A few things. In the spirit of debate. :)

1. I'm not sure how accurate those stats are. According to this, Qantas had less flights since 1970 than Air New Zealand. Not sure i believe that.

2. On the routes we're talking about, we're not comparing to the airlines you mention. We're comparing to Qantas (zero), Jetstar (not listed but zero) and virgin (not listed but zero)

3. Let's say the stats are accurate, then I say a rate of 2.53 is a lot worse than Air NZ (0.74 - skewed by a single accident - Mt Erebus in 1979); Malaysia (0.92), Cathay (1.45), Singapore (1.5) and Thai (1.60). I certainly would be avoiding many of the others on the Asia Pac list.

4. We should be comparing carriers operating in the same region (as weather, traffic etc are all factors in accident rates). Hence why i've listed local carriers in #3.

5. Past performance is not necessarily an indicator of future performance (we've all seen that on the stock market, amongst other examples).


The reservation I have (that would seem shared by others, but definitely not all, on this forum), is that the level of risk is above that acceptable (particularly in light of other reasonable options), and that is based on past performance (rightly or worngly), but also an assessment (rightly or wrongly) on how the airline has reacted to past events and my perception of their culture, maintenance and staffing procedures / expections.

Edit:

6. Not sure if we should measure by flight numbers (cycles) or by hours. Or a combo of both probably.:oops:
 
1. I'm not sure how accurate those stats are. According to this, Qantas had less flights since 1970 than Air New Zealand. Not sure i believe that.

Actually, this may be correct. Remember that QF have only operated domestically within Australia since circa 1994, when taking over TAA/Australian Airlines -that's only 15 of the 40 years since 1970.
 
Perhaps, although they list Ansett NZ and it's defunct,so they should list TAA/Australian Airlines if they're separate.

I think we're seeing a classic case of lies, damn lies and statistics.:rolleyes:
 
I'm not sure I understand the safety issue with Garuda?

Is there evidence they are much less safe than airlines such as:

Air France
United
American Airlines
Delta
Swissair
US Airways

etc etc?

The statistical facts are here: Plane Crashes and Event Rates By Airline Since 1970

A quick browse will show that Garuda is in the same league or better than the airlines mentioned above.

Actually this illustrates how easily it is to come up with different interpretations of statistics.

My conclusions from browsing the link you provided was that Garuda was in fact worse than all of the carriers you mention above (looking at the rate of fatal events per million flights).
 
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