I returned a AVIS rental last month. They never charged me. We did return it early (like a week early) due to funeral so perhaps that threw the system off. The girl in the carpark reviewed the car, all good, however sent us to the counter to discuss options for a refund. The line was huge so I just handed the keys over and will lodge a query online. They did modify the booking for compassionate reasons and reduced the rate down for us which was nice. However still zilch. Online says ‘Your Reservation is Reserved’. I know I usually get a exit report or invoice soon as they mark the car off, but nope.
Anyone else had a free rental? Or more importantly, had anyone been charged much much later? Not complaining saved about a grand.
Anyone else had a free rental? Or more importantly, had anyone been charged much much later? Not complaining saved about a grand.
