dscorpcom10
Junior Member
- Joined
- Nov 17, 2011
- Posts
- 28
- Qantas
- LT Silver
- Virgin
- Platinum
I recently had to cancel two Saver fare flights a few days before departure as my adult child had died in a car accident 3 days before the flight.
The call centre person was understanding but I found that I had lost more than $120/fare presumably in fees for my wife and I? Surely there must be discretion to simply transfer the entire amount of each fare to the Travel Bank in such circumstances?
FYI I am Plat and my wife Gold.
The call centre person was understanding but I found that I had lost more than $120/fare presumably in fees for my wife and I? Surely there must be discretion to simply transfer the entire amount of each fare to the Travel Bank in such circumstances?
FYI I am Plat and my wife Gold.