Experience with Zuji.com

[m535607]

Hi

I have found a fare on Zuji.com on the AU site. Has anyone got any experience booking through them?
I understand they send the email confirmation straight away but how long does it take for them to ticket and send me the ema with ticket details

thanks

 

[Mal]

Generally straight away. As a rule tho, unless you see a significant benefit from booking through a t.a, try and book through the airline direct. The pain of changing tickets.can be very annoying.

Sent from my GT-I9100 using AustFreqFly

 

[TonyHancock]

I'd second Mal's comments.

I have found Zuji issues the ticket immediately and providing you don't need to change the ticket I would say Zuji is fine.

The occasion I did need to change a ticket involved a long time on the phone. :-| I tend to book directly with the airline most of the time.

 

[m535607]

Thanks Mal and Tony

I looked at the airline site and they charged in HKD and when I added the banks conversion fees Zuji was cheaper but will now take your point re changes

So to clarify - Zuji will email me the booking confirmation straight away AND the tickets/ticketing will also be emailed to me also straight away and not a day or two?

thanks

 

[Mal]

Just checked a few previous bookings. Itinerary comes through straight away, a second email arrives within the next hour containing the ticket information.

 

[oz_mark]

Matches my experience. I use Zuji when I am pretty sure that I won't be changing flights (which for most of my personal travel is nearly always the case). Mostlt because of the lack of cc fees involved!

 

[ausi ski bum]

Zuji is OK, used them a lot, they are great if you have to book a flight from an OS destination you are not familiar with. I had a few issues once but got the direct phone number of their CEO who fixed things and phoned me back to ensure all was well. Not bad service.