Hi
I currently have a friend who is overseas and is having trouble with their Qantas booking due to the flight disruptions in Sydney the other morning due to weather.
He travelled out of Australia Friday 27th May when Sydney was experiencing strong winds, and his flight from MEL/SYD was cancelled. He was rebooked onto another service which then connected with his international flight ex SYD.
Somehow the booking wasn't changed correctly and according to reservations the booking is now "corrupted" . He has tried to change his seat and pre order his meal for his return J class flight but is unable to do so. Even after ringing reservations from Asia they said there was nothing they could do and they made no suggestions on how to fix the problem.
Now there is concern as to what is going to happen to the booking when he goes to check in at BKK airport next week.
Does anyone have any suggestions, or maybe Red Roo could take a look.
Cheers
I currently have a friend who is overseas and is having trouble with their Qantas booking due to the flight disruptions in Sydney the other morning due to weather.
He travelled out of Australia Friday 27th May when Sydney was experiencing strong winds, and his flight from MEL/SYD was cancelled. He was rebooked onto another service which then connected with his international flight ex SYD.
Somehow the booking wasn't changed correctly and according to reservations the booking is now "corrupted" . He has tried to change his seat and pre order his meal for his return J class flight but is unable to do so. Even after ringing reservations from Asia they said there was nothing they could do and they made no suggestions on how to fix the problem.
Now there is concern as to what is going to happen to the booking when he goes to check in at BKK airport next week.
Does anyone have any suggestions, or maybe Red Roo could take a look.
Cheers