nathrek
Intern
- Joined
- Nov 30, 2012
- Posts
- 64
First world problems and all but I called up to have my flight on Thursday upgraded using my complimentary flex to business pass that you get as a platinum only to be told that there's no seats available. When I pointed out that they sent me an email with a UpgradeMe bid earlier today so there's definitely seats available they claimed that there's seats available but they're not eligible for free platinum upgrade.
I realise it's "complementary" but there's no point offering them as a platinum benefit if they're not usable. This is the 3rd time now that I've tried to use this offer when I know the business cabin isn't booked out but have been told there's no seats available. What's everyone else's experiences with being able to claim this offer? Any advice? Should I just call back tomorrow and hope that the empty seat is still empty and has been made available? It feels like a real waste of everyone's time that I'd have to call every day for this and to keep trying.
I realise it's "complementary" but there's no point offering them as a platinum benefit if they're not usable. This is the 3rd time now that I've tried to use this offer when I know the business cabin isn't booked out but have been told there's no seats available. What's everyone else's experiences with being able to claim this offer? Any advice? Should I just call back tomorrow and hope that the empty seat is still empty and has been made available? It feels like a real waste of everyone's time that I'd have to call every day for this and to keep trying.