China Southern Seat Selection?

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albatross710

albatross710

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Mrs Albatross has an upcoming flight on China Southern. When I go to the Seat Reservation page after booking I fill out the details, click on "Seat Reserved" (sic) and nothing happens.

The page asks for "Certificate Number" which I have tried as both the Order Number and the Ticket Number.

Just wondering if others have had issues with the Seat Reservation process.
 
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It can be tricky on their website. Booking code may be required there. Also, if you use a middle name it must be entered straight after your christian name without a space. Call an Australian China Southern office and book the seat through them. I have always found them very obliging.
 
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