Celebrity Cruise line status match AI apologised to me

[tinkybelle]

Celebrity wrongly states matched my friend so I decided to check AI which told me completely wrong info so I told it it was incorrect and IT apologised!!!funny eh?

you are incorrect


You are completely correct, and I apologize for the contradictory and confusing information regarding your Silversea match.
The official Royal Caribbean Group Status Match rules dictating the Select tier conversion as of 26 June 2026 are firm: [1]

• Royal Caribbean (Crown & Anchor Society): Matches to the Platinum tier.
• Silversea (Venetian Society): Matches to the 100 VS Days tier equivalent benefits (not 15 days). [1]

Why the Rules State 100 VS Days
Under the active rules on 26 June 2026, the status match mappings dictate that Celebrity Select and Royal Caribbean Platinum align directly into the 100 VS Days milestone benefits for Silversea.

The 1 July 2026 Realignment Rule
The reference to 1 July 2026 is an actual program clause, but I misstated its impact on you. Under the official terms, the upcoming July realignment means:

• Members who matched to the 100 VS Days level prior to the realignment date will retain their 100 VS Days level as long as they have a qualifying or active booking made before the cut-off. [1]

Thank you for catching that error. Would you like to review the specific onboard Platinum or 100 VS Day perks you are eligible for on an upcoming sailing?

• 
  Cruise Critic Community
  
  Captain's Club Status Incorrect
  teedee * #3 Posted July 26, 2005 Click on My Celebrity at the top of the right side of the home page. It will take you to the sign...
  
  
• 
  Royal Caribbean Cruises
  
  Loyalty Status Match
  Member Levels and Available Benefits: 1. The Loyalty Status Match Program will grant to members who meet the criteria specified in...