userlame
Member
- Joined
- Sep 13, 2011
- Posts
- 131
Forgive me if this has been answered elsewhere, I looked and didn't find it.
I booked my xmas holiday at the Hilton Residences Surfers Paradise via the Qantas Hotels website.
Immediately after my stay, my Qantas points were credited. I was expecting my HHonors points to credit too, but the line went in as 0 points and 0 nights (even though it was an 8 night stay).
I emailed the helpdesk and after a lot of back and forth (including an accusation that I had booked the trip through Expedia) I was told that bookings made through the Quantas (sic) website are not eligible for HHonors points.
I thought I'd be ok, since Hilton has the HHonors points plus airline miles policy.
Has anyone had a similar experience?
I booked my xmas holiday at the Hilton Residences Surfers Paradise via the Qantas Hotels website.
Immediately after my stay, my Qantas points were credited. I was expecting my HHonors points to credit too, but the line went in as 0 points and 0 nights (even though it was an 8 night stay).
I emailed the helpdesk and after a lot of back and forth (including an accusation that I had booked the trip through Expedia) I was told that bookings made through the Quantas (sic) website are not eligible for HHonors points.
I thought I'd be ok, since Hilton has the HHonors points plus airline miles policy.
Has anyone had a similar experience?
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