Beware glitch

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luckydog

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Aug 7, 2004
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Interesting glitch in Qantas FF system.
I flew Brisbane to Melb last Thursday for which I should have gotten
859 points plus 859 points (for Platinum status).
I didn't get the bonus points.
Coincidentally on the same day I made enough SCs to get the 5000 point bonus.
Suspect the loyalty bonus confused the system?

I rang Qantas who seemed quite bamboozled by this, but after a couple of days they added the missing points.
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

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