Avianca LifeMiles 2020 – Bookings and Discussion | Page 3 | Australian Frequent Flyer
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Avianca LifeMiles 2020 – Bookings and Discussion

repete

Member
Joined
Jun 12, 2009
Messages
195
Thanks MEL_Traveller - you guys are super helpful (as during the challenging booking process initially!) That helps a lot to know. I'll have to liaise with the oldies about when exactly to pull the trigger! Thanks again.
 

coolkid101

Active Member
Joined
Nov 17, 2014
Messages
521
Avianca gone into bankruptcy protection. Appears they got even less aid from Colombian government than even VA did.

My first thoughts/questions were preemptively answered by the tpg article.

"
Avianca’s loyalty program LifeMiles is a separate company and not part of the reorganization.

In addition, Avianca is in discussions with the Colombian government over possible aid.

Avianca previously reorganized under Chapter 11 from 2003 to 2004.
"

 

RB

Established Member
Joined
Nov 17, 2004
Messages
2,747
Rang Lifemiles this morning as we had a booking on a flight that has been cancelled. The estimate is 15 days for points to be returned and 30 days for the money for the taxes
 

RB

Established Member
Joined
Nov 17, 2004
Messages
2,747
Further to the above post re cancellation of award ticket, received an email that translates as the following


Your refund request for ticket XXXXXXXXX has been created in our system with the number XXXXXXXXXX. Our refund team will analyze your request and, if we need additional information, we will send you a new email to request it.

We remind you that the means of payment for authorized refunds is the same as the one used in the purchase of your ticket.

This email is informative, we thank you for not responding.
 

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