Article: Hotel Concierges Are Highly Underrated

[AFF Editor]

Hotel Concierges Are Highly Underrated is an article written by the AFF editorial team:

https://www.australianfrequentflyer.com.au/hotel-concierges/

You can leave a comment or discuss this topic below.

 

[drron]

I certainly have. Sometimes magnificent but a few not much help.
The best that I remember was a concierge at a DT in NYC. The day after we arrived we saw that Billy Crystal had a show on that was billed as his final live stage performance. We wanted to go but there was only a week left until the show closed. Scalpers were asking ~ $US1000 a ticket. I decided to ask the concierge. He got us tickets the next night for $US 200 so we went. I thought for that price we would be sitting right at the back. Instead we were in the second row centre with Henry Kissinger sitting in front of Mrsdrron.

 

[doctorstrangelove]

I have only attempted to utilize hotel concierges on two occasions, and they were unable to help. The hotels in question were IC Singapore & Fullerton - you'd imagine pretty heavy hitters who could make things happen. My request to each was to see if they could book me a table at Burnt Ends in Singapore - they could not! So much for connections!

 

[doctorstrangelove]

I certainly have. Sometimes magnificent but a few not much help.
The best that I remember was a concierge at a DT in NYC. The day after we arrived we saw that Billy Crystal had a show on that was billed as his final live stage performance. We wanted to go but there was only a week left until the show closed. Scalpers were asking ~ $US1000 a ticket. I decided to ask the concierge. He got us tickets the next night for $US 200 so we went. I thought for that price we would be sitting right at the back. Instead we were in the second row centre with Henry Kissinger sitting in front of Mrsdrron.

That's amazing! I'm not a huge fan of American tipping culture but I certainly hope in this instance you gave that chap a big fat one - he earned it!

 

[drron]

He did indeed. The downside was because of his efforts we stayed again at the DT the next time we were in NYC but he had left and his replacement wasn't that good.

 

[kpc]

Some concierges are good whilst others are worse than a google information search....problem is you don't know which one you are dealing with.

TBH, I rarely use the concierge these days except to borrow an umbrella. I rarely, if ever, am looking for expensive and popular dinner reservations or sporting / theatre tickets!

The Conrad Macao concierge sold (or obtained) ferry tickets to Hong Kong for us which saved me the time and effort to buy them myself!

 

[Camsean]

I’ve tried a few times to avail myself of the concierge services. They have always been basically useless.

 

[Scarlett]

If I’m staying in a hotel with a concierge, I’m paying too much for a place to sleep. YMMV.

 

[Mattg]

I’ve tried a few times to avail myself of the concierge services. They have always been basically useless.

What kinds of things did you ask for?