Any Current Experiences Flying Qatar ?

Princess Fiona

Enthusiast
Moderator
Joined
May 22, 2009
Posts
13,355
Qantas
Platinum 1
Oneworld
Emerald
Star Alliance
Gold
Has anyone flown on QR in the last few weeks during the ME war and if so what was it like ?

Looking particularly to know about service levels in J and the transit at DOH.
Have been following the threads on FT but keen to hear of any Aussie experiences.

Have some family members likely sticking with QR in a few weeks to Europe.
YOLO ☺️
 
Has anyone flown on QR in the last few weeks during the ME war and if so what was it like ?

Looking particularly to know about service levels in J and the transit at DOH.
Have been following the threads on FT but keen to hear of any Aussie experiences.

Have some family members likely sticking with QR in a few weeks to Europe.
YOLO ☺️
There’s been a few reports here of things pretty much normal (just less peeps).

Possibly in the ME Disruptions thread?
 
Elevate your business spending to first-class rewards! Sign up today with code AFF10 and process over $10,000 in business expenses within your first 30 days to unlock 10,000 Bonus PayRewards Points.
Join 30,000+ savvy business owners who:

✅ Pay suppliers who don’t accept Amex
✅ Max out credit card rewards—even on government payments
✅ Earn & transfer PayRewards Points to 10+ airline & hotel partners

Start earning today!
- Pay suppliers who don’t take Amex
- Max out credit card rewards—even on government payments
- Earn & Transfer PayRewards Points to 8+ top airline & hotel partners

AFF Supporters can remove this and all advertisements

Miss GO and I recently ran the gauntlet from FCO-xDOH-SYD on the 16th April.

This was an Avios flight that had been booked back in 2025, cancelled, and then re-booked with QR in J class for both legs.

Pre-flight stuff was a little annoying. QR changed the time of the FCO-DOH leg by an hour (perfectly fine) and then kept bombarding me with messages saying that I needed to review and approve the changes. It was impossible to do this on-line or via the QR app. I checked everyday for a week, couldn't do it, but also saw that they hadn't cancelled the flight on us either. Rather than spend hours on the phone line, my plan was just to get to the airport early and holler EU 261 if it all went to custard...

Pleasingly, our experience at FCO airport was very smooth. No issues checking in, no mention of the schedule change, and our bags were checked straight through to SYD, with both sets of boarding passes given at the time. The only hiccup here was that no lounge access was to be granted due to these flights being Avios redemptions. That was resolved once I whipped out the QF WP card... oooh, OWE - that makes all the difference! No issue that I had booked the flight using QR Avios but was now claiming lounge access as OWE ex-QR.

I ran into a small snag here also - QR uses full passenger names but QFF just gives the middle initial... and their systems won't talk to one another. Mr Growing R Older cannot identify as Mr Growing Rxx_xx_ Older. The FF numbers cannot be substituted in such circumstances - OK for me, as the flight was on Avios and not eligible for FF points or SC - but one to beware! The check-in agent wrote my QFF number and OWE status on the boarding passes and that was enough to gain lounge access in both FCO and DOH.

Lounge access at FCO was very comfortable, for the small time that we were there. Then boarding time, with plenty of QR agents in FCO to shepherd us through the gates, onto the buses, and then the plane.

FCO-DOH on QR 116 was everything that I expect in J class. Individual attention from the attendants, being addressed by name, pre-flight beverage, pyjamas. The menu was great for a 5-1/2 hour flight - I went for the lobster and the beef (both superb).

This was the first of 2 FCO-DOH flights per day and the J cabin was perhaps two-thirds full. Service was impeccable - my champagne glass was never empty, chocolates were offered periodically, and the attendants were always close by if you needed anything. Without the backdrop of a shaky ceasefire, you would never have known that QR was in any way changed.

Arrival at DOH was very different. The place was a ghost-town! Staff were on hand every couple of hundred metres to direct arriving passengers towards a single transfer / security point, going completely against the direction that the pink signs were otherwise saying. The driverless trains were also running - without any passengers. And there were no airlines parked there apart from QR.

Transfer was seamless and once in the main area (with the giant bear), more passengers were milling around... but a fraction of my own past experiences here. When I got to the lounge, it was even starker - there were more staff and cleaners in the QR Platinum North lounge than guests (around 5pm local time). We had just a 3 hour transit and then a Q suites flight to SYD, so we didn't trouble anybody too much.

QR 908 boarded by group, with us J folk in Group 1. That didn't stop the hordes from descending upon check-in staff... there were 5 different families (of 5 pax each!) trying to push through first. Luckily the QR staff held their nerve, enforced the boarding policy, and we got onto our Q suite unscathed. There was better attendance in the J cabin here than for the Rome flight but then this was the only flight to SYD from wherever one came from in Europe. I'd estimate capacity at 75-80%.

Personalised greetings again, dinner and breakfast orders taken, new set of PJ's. The menu was a little less inviting than for my FCO-DOH flight strangely. I didn't photograph it but recall being underwhelmed in all categories. My Rome beef was much better than my Doha fish. And my lobster sandwich was an open-faced thing on rye bread... not quite what I was expecting. Nothing bad about the food but the comparison with a much shorter flight's offering was definitely felt.

The flight itself was smooth. It took around 2 hours to completely escape Middle Eastern air-space (off the east coast of Oman) and for us to breathe a comfortable sigh of relief. We arrived early into SYD. Tick!

So, in a very long answer to your question @Princess Fiona - it was fine, safe and no different to my previous times flying QR in J class. DOH airport was definitely different - and a shorter transit time was a bonus - but QR offered exactly the same kind of service as I have always experienced from them.

Good luck!

IMG_6602.jpegIMG_6603.jpegIMG_6600.jpeg
 
The only hiccup here was that no lounge access was to be granted due to these flights being Avios redemptions.
I see this issue is still going on with QR outstation staff. Lounge access is definitely included with Avios bookings, some staff are incorrectly treating these as “P” Business Lite tickets.

Most common at locations with third party lounges where a physical lounge invite is provided at check in.
 
I see this issue is still going on with QR outstation staff. Lounge access is definitely included with Avios bookings, some staff are incorrectly treating these as “P” Business Lite tickets.

Most common at locations with third party lounges where a physical lounge invite is provided at check in.
Yep. Absolute myth that Avios redemptions don’t get lounge access. Just poor staff training at these outstations.
You should have had Al Mourjan access at DOH rather than the second rate Platinum lounge too unless the AM was closed
 
Yep. Absolute myth that Avios redemptions don’t get lounge access. Just poor staff training at these outstations.
You should have had Al Mourjan access at DOH rather than the second rate Platinum lounge too unless the AM was closed
The AM lounge South is open.
 
The AM lounge South is open.
I suspect all lounges are open there.
Disappointing that outstation staff are still peddling this nonsense. We have use the Al Safwa multiple times on award tickets issued with Avios or Velocity points no issue.
I would have definitely headed to one of the AM lounges and I would have bet the OP had no issues getting in there
 
Miss GO and I recently ran the gauntlet from FCO-xDOH-SYD on the 16th April.

This was an Avios flight that had been booked back in 2025, cancelled, and then re-booked with QR in J class for both legs.

Pre-flight stuff was a little annoying. QR changed the time of the FCO-DOH leg by an hour (perfectly fine) and then kept bombarding me with messages saying that I needed to review and approve the changes. It was impossible to do this on-line or via the QR app. I checked everyday for a week, couldn't do it, but also saw that they hadn't cancelled the flight on us either. Rather than spend hours on the phone line, my plan was just to get to the airport early and holler EU 261 if it all went to custard...

Pleasingly, our experience at FCO airport was very smooth. No issues checking in, no mention of the schedule change, and our bags were checked straight through to SYD, with both sets of boarding passes given at the time. The only hiccup here was that no lounge access was to be granted due to these flights being Avios redemptions. That was resolved once I whipped out the QF WP card... oooh, OWE - that makes all the difference! No issue that I had booked the flight using QR Avios but was now claiming lounge access as OWE ex-QR.

I ran into a small snag here also - QR uses full passenger names but QFF just gives the middle initial... and their systems won't talk to one another. Mr Growing R Older cannot identify as Mr Growing Rxx_xx_ Older. The FF numbers cannot be substituted in such circumstances - OK for me, as the flight was on Avios and not eligible for FF points or SC - but one to beware! The check-in agent wrote my QFF number and OWE status on the boarding passes and that was enough to gain lounge access in both FCO and DOH.

Lounge access at FCO was very comfortable, for the small time that we were there. Then boarding time, with plenty of QR agents in FCO to shepherd us through the gates, onto the buses, and then the plane.

FCO-DOH on QR 116 was everything that I expect in J class. Individual attention from the attendants, being addressed by name, pre-flight beverage, pyjamas. The menu was great for a 5-1/2 hour flight - I went for the lobster and the beef (both superb).

This was the first of 2 FCO-DOH flights per day and the J cabin was perhaps two-thirds full. Service was impeccable - my champagne glass was never empty, chocolates were offered periodically, and the attendants were always close by if you needed anything. Without the backdrop of a shaky ceasefire, you would never have known that QR was in any way changed.

Arrival at DOH was very different. The place was a ghost-town! Staff were on hand every couple of hundred metres to direct arriving passengers towards a single transfer / security point, going completely against the direction that the pink signs were otherwise saying. The driverless trains were also running - without any passengers. And there were no airlines parked there apart from QR.

Transfer was seamless and once in the main area (with the giant bear), more passengers were milling around... but a fraction of my own past experiences here. When I got to the lounge, it was even starker - there were more staff and cleaners in the QR Platinum North lounge than guests (around 5pm local time). We had just a 3 hour transit and then a Q suites flight to SYD, so we didn't trouble anybody too much.

QR 908 boarded by group, with us J folk in Group 1. That didn't stop the hordes from descending upon check-in staff... there were 5 different families (of 5 pax each!) trying to push through first. Luckily the QR staff held their nerve, enforced the boarding policy, and we got onto our Q suite unscathed. There was better attendance in the J cabin here than for the Rome flight but then this was the only flight to SYD from wherever one came from in Europe. I'd estimate capacity at 75-80%.

Personalised greetings again, dinner and breakfast orders taken, new set of PJ's. The menu was a little less inviting than for my FCO-DOH flight strangely. I didn't photograph it but recall being underwhelmed in all categories. My Rome beef was much better than my Doha fish. And my lobster sandwich was an open-faced thing on rye bread... not quite what I was expecting. Nothing bad about the food but the comparison with a much shorter flight's offering was definitely felt.

The flight itself was smooth. It took around 2 hours to completely escape Middle Eastern air-space (off the east coast of Oman) and for us to breathe a comfortable sigh of relief. We arrived early into SYD. Tick!

So, in a very long answer to your question @Princess Fiona - it was fine, safe and no different to my previous times flying QR in J class. DOH airport was definitely different - and a shorter transit time was a bonus - but QR offered exactly the same kind of service as I have always experienced from them.

Good luck!

View attachment 504671View attachment 504672View attachment 504670
This is amazingly helpful thank you.
The return part of the itinerary is actually from FCO.
 
I suspect all lounges are open there.
Disappointing that outstation staff are still peddling this nonsense. We have use the Al Safwa multiple times on award tickets issued with Avios or Velocity points no issue.
I would have definitely headed to one of the AM lounges and I would have bet the OP had no issues getting in there
I was aware that I could have pushed things re: AM access if so inclined. QR 308 departed from the northern section and so I wanted to be closer to our gate, fully expecting some heavy traffic leading up to boarding (with SYD flights only just having restarted). It was a First World problem that just wasn't worth the battle for around 90 minutes of access. YMMV.

For a longer stopover, perhaps, but when the outbound reschedule cut our transit time from 4 hours to 3, I was just happy to get in and out of the Middle East unscathed.
 
Last edited:
I'd love to be taking a QR flight soon - it'll probably be the best (and cheapest!) experience with them, but 'alas' I'm on Oman Air in a month and not in Qatar until November.
 
I'd love to be taking a QR flight soon - it'll probably be the best (and cheapest!) experience with them, but 'alas' I'm on Oman Air in a month and not in Qatar until November.
Likewise, I’d love to get back on QR and get back to Doha but alas it probably won’t be this year now. We have about 10-12 days spare after the conclusion of our Bali trip and I’m trying to convince Mrs Jase to grab a quick to Europe on QR but she’s pretty keen on ducking over to Vietnam again
 
Just over Greece right now having caught the Monday evening ( 27th) flight out of Sydney. Long booked on Avios. QR shuffled the timing a little a couple of weeks ago when they restarted Sydney on the 10th April so as to accommodate the slightly tortuous flight corridors they were using into and out of Doha. They also changed from a 380 to a 350. We accepted those changes and waited to see what happened. We had booked refundable backups in early March.
Flight has been entirely uneventful. I find the Qsuites on the 350 a little tight but the 777 I’m now on is better. The service was slightly off but I’m talking maybe 5%. I talked to the steward and it was his first Sydney run as he normally doesn’t do 380s (not qualified). Only used the central AM lounge not the garden one. No problem with entry (nor should there have been) and it seemed to be operating as normal. Overall airport felt entirely normal and they’ve even abandoned the really tight flight corridors so the flying time is back to what it was. Airport is at something like 50 or 60% so enough to be normal but maybe a bit easier together round etc. Happy to answer any specific queries. MsRelaxalot was very impressed with the new amenity bags (introduced in December). Same contents but she has four new kits now!
 

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.
Back
Top