Amex travel credit

[KarenR]

Have a $450 travel credit which expires on the 12th of this month, rang Amex about an extension and they said they are extending the credits up until December 31st for any that expire before the end of July. Thank you Amex

 

[Spongbob]

There are already a few posts about this on several AMEX threads. But it is very useful to have the arrangements confirmed.

 

[KarenR]

There are already a few posts about this on several AMEX threads. But it is very useful to have the arrangements confirmed.

Thanks, new to posting here

 

[Spongbob]

Not too sure if this is the appropriate thread, but...
I booked a stay at a Sydney hotel using a travel credit and notice the booking price includes "Tax Recovery Charges and Service Fees".
Is this usual for an Australian hotel booking?

 

[SeaWolf]

I booked a stay at a Sydney hotel using a travel credit and notice the booking price includes "Tax Recovery Charges and Service Fees".

I think that's probably GST.

 

[Spongbob]

I understand it is common with US bookings and some OTA (e.g. Booking.com), but is it something new from Amex Travel?

 

[ADLhighflyer]

Anyone know when the next lot of travel credits might be extended due to Covid? Mine expires in Feb

 

[Spongbob]

^^^ There is a thread on the AMEX forum with the same question asked and answered (I cannot recall which one).

 

[ADLhighflyer]

^^^ There is a thread on the AMEX forum with the same question asked and answered (I cannot recall which one).

Thanks for that - I'll take a look around

 

[ADLhighflyer]

Couldn't find anything online, so contacted AMEX and the only current offers sent out were to those whose credits expire by end of Dec. Was told to contact them again in early Feb

 

[Danger]

How does the travel credit work with Qantas's fly flexible policy.

If I cancel an international I-class fare that was booked with the credit, can I retain the full value in credit if I leave it with Qantas, rather than incur a $200 penalty if I seek to have the full amount refunded?

 

[PLANT]

Travel credit can use any name in domestic airline ticket????
It's not per calendar year but per AMEX holder expiry year?

 

[Danger]

How does the travel credit work with Qantas's fly flexible policy.

If I cancel an international I-class fare that was booked with the credit, can I retain the full value in credit if I leave it with Qantas, rather than incur a $200 penalty if I seek to have the full amount refunded?

Amex confirmed to me on the phone today that an I-class fare has a $200 cancellation penalty (which I knew) but if you leave the cash with Qantas, you retain the full value as part of the fly flexible policy. Oh and apparently my trans-Tasman J trip entitles me to "one free piece of luggage up to 40kgs". Who knew?

Travel credit can use any name in domestic airline ticket????
It's not per calendar year but per AMEX holder expiry year?

Yes, per Amex membership year. I can't help with the first question.

 

[minipenguin]

Amex confirmed to me on the phone today that an I-class fare has a $200 cancellation penalty (which I knew) but if you leave the cash with Qantas, you retain the full value as part of the fly flexible policy. Oh and apparently my trans-Tasman J trip entitles me to "one free piece of luggage up to 40kgs". Who knew?



Yes, per Amex membership year. I can't help with the first question.

How long would that full value credit be valid for? And could you rebook it directly with Qantas (i.e. flight credit shows up on QFF account) or has to go through AMEX Travel again?

 

[Danger]

How long would that full value credit be valid for? And could you rebook it directly with Qantas (i.e. flight credit shows up on QFF account) or has to go through AMEX Travel again?

Welcome, minipenguin.

I'm afraid I didn't ask how long it would last but my guess is another 12 months. As for where the credit is stored, it would be with Amex and you'd need to book through Amex to use it.

 

[vitagen]

AMEX Travel is Borked at the moment.

 

[minipenguin]

Welcome, minipenguin.

I'm afraid I didn't ask how long it would last but my guess is another 12 months. As for where the credit is stored, it would be with Amex and you'd need to book through Amex to use it.

Thank

Welcome, minipenguin.

I'm afraid I didn't ask how long it would last but my guess is another 12 months. As for where the credit is stored, it would be with Amex and you'd need to book through Amex to use it.

thanks for the info @Danger

Post automatically merged: Apr 1, 2022

AMEX Travel is Borked at the moment.

 

[minipenguin]

Was on the queue for 3 hours then "Building evacuating" and they hung up on me

 

[PLANT]

That's cause it was an ANEX and not AMEX customer service

 

[minipenguin]

That's cause it was an ANEX and not AMEX customer service

Thanks for the heads up, was a typo when saving the contact