AMEX Platinum Charge Benefits - Q&A

[0x012fd0aa]

Thank you @sudoer, @wsthong, @N0mad, @_TheTraveller_, and @0x012fd0aa for your informative and quick responses: much appreciated.
My progress so far: I rang the Amex Concierge Team (I forget their actual name but it was something like that) and spoke to a very helpful lady. After explaining the benefits of my new card to me, she forwarded me on to another team who dealt with setting up a Priority Pass account. This lady (the PP one), told me that the physical card takes 4-6 weeks to be posted out (a very long time), however a ditigal copy will be available for me to use in a fortnight (which is just before I go oversesas). She did say that I'll need to call back in a fortnight to get my PP number.
If my PP number arrives in time and if I have any trouble using it digitally, I'll let you know.

Yes I think you need ask them for membership details. Back in the days I need to use the PP member number from Amex to ask PP customer service whose response is very prompt.

I personally haven't used the physical card yet. Digital is usually fine. I do remember someone said in certain airports you need physical cards.

 

[Mur@no70]

I had the same time frames given to me when I recently applied for the PP card - the physical turned up in about 20 days

 

[daft009]

And tricks to get the platinum airline discount but use my reserve travel credit $400?
Already used my $450 platinum credit

If I search using the reserve card then the airfares are full price.

 

[Myrna]

Yes, once you have the Platinum card activated, there is an Amex Platinum benefits page with several "enrol now" buttons for activating different benefits (Accor Plus, Hilton status, Marriott status, Priority Pass, etc). The membership takes a couple of weeks to activate. If you are in a hurry I believe you can call Amex a few days later and request your Priority Pass membership number which will allow you to login to the Priority Pass digital app, which then gives a digital card you can use to enter lounges.

To request a Priority Pass membership for ONE supplementary cardholder (in addition to your primary cardholder membership) you should call Platinum Services.

Note that Amex Priority Pass memberships only provide complimentary access to Priority Pass lounges - and not Priority Pass affiliated restaurants/cafes.

We have activated Plat card but could not find the Amex Plat benefits page with 'enrol now' buttons for activating hotels and PP card etc. Could you please send a generic link? Thanks!

 

[Ko0l]

We have activated Plat card but could not find the Amex Plat benefits page with 'enrol now' buttons for activating hotels and PP card etc. Could you please send a generic link? Thanks!

Login

benefitsglobal.americanexpress.com

Or after logging in go to More > Benefits and help > Platinum benefits > Travel > Enrol.

 

[Ko0l]

And tricks to get the platinum airline discount but use my reserve travel credit $400?
Already used my $450 platinum credit

If I search using the reserve card then the airfares are full price.

Last I've tried calling amex to try to do this and they said its no longer possible.

 

[Myrna]

Login

benefitsglobal.americanexpress.com

Or after logging in go to More > Benefits and help > Platinum benefits > Travel > Enrol.

Thanks Ko0l. I tried that and somehow now got stuck at enrol in Hilton. A red error flag wanted an existing membership number which I did not have and it would not let me proceeed - arrrgh! I enrolled in Marriott and Accor and it is pending.

 

[sudoer]

A red error flag wanted an existing membership number which I did not have and it would not let me proceeed - arrrgh!

Sign up to Honors directly with Hilton - it's free. Then provide that number.

 

[Myrna]

Sign up to Honors directly with Hilton - it's free. Then provide that number.

Thanks for the tip! Will do.