AMEX Platinum Charge Benefits - Q&A

Does anyone's 'The Australian" amex subscription show an end date of July 2023 when viewing through my account on The Australian website?
 
Another question on the interpretation of the eligibility criteria in the travel insurance T&Cs - I've transferred the exact number of points from my Amex required to redeem on KrisFlyer, but it technically doesn't correspond exactly on a FIFO basis as I've earned from flights and Pelago before, so could this disqualify me from the insurance? What sort of information do they actually ask for to verify that the points "correspond"?

1677641127245.png


You are going on an International Return Trip and You pay the full amount of Your outbound ticket for a Scheduled Flight or Scheduled Cruise leaving Australia on Your:
i. American Express Card Account;
ii. corresponding American Express Membership Rewards points or frequent flyer points (where applicable); and/or
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RealtimeY said:
Another question on the interpretation of the eligibility criteria in the travel insurance T&Cs - I've transferred the exact number of points from my Amex required to redeem on KrisFlyer, but it technically doesn't correspond exactly on a FIFO basis as I've earned from flights and Pelago before, so could this disqualify me from the insurance? What sort of information do they actually ask for to verify that the points "correspond"?

View attachment 317840
Click to expand...
I don't think the source of points is relevant in this case (ie they're not saying that if you pay for the ticket in points, that those points have to have originated from your MR account).
For example, say you want to buy a points plus pay reward ticket using Qantas points: you would pay for the ticket using points from your Qantas account, and use your Amex card to pay the cash component for the taxes etc.

See for example this article which is consistent with what I'm saying:
www.ratecity.com.au

How does American Express credit card travel insurance work?

What’s included in your Amex credit card travel insurance coverage depends on the type of card you hold. Having complimentary credit card travel insurance comes in handy at such times by automatically providing a cover for your trips.
www.ratecity.com.au www.ratecity.com.au
"How can I activate my credit card travel insurance cover?
You’re generally required to book the full fare for a return trip on your Amex credit card or pay with the reward points earned on that card. However, some premium category cards may let you claim the insurance on trips booked with other reward points as long as you’ve used your Amex card to pay the taxes and other additional fees."
 
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somebol said:
Thinking of cancelling wife's plat card. Her annual fee is due end of this month.
If we use the $450 travel credit and then cancel before end of the month. Will the annual fee be refunded in full?
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Following up on this.

Booked flight using TC & cancelled card with no issues.
Our annual fee was due to be charged end of this month.
 
bits said:
I don't think the source of points is relevant in this case (ie they're not saying that if you pay for the ticket in points, that those points have to have originated from your MR account).
For example, say you want to buy a points plus pay reward ticket using Qantas points: you would pay for the ticket using points from your Qantas account, and use your Amex card to pay the cash component for the taxes etc.

See for example this article which is consistent with what I'm saying:
www.ratecity.com.au

How does American Express credit card travel insurance work?

What’s included in your Amex credit card travel insurance coverage depends on the type of card you hold. Having complimentary credit card travel insurance comes in handy at such times by automatically providing a cover for your trips.
www.ratecity.com.au www.ratecity.com.au
"How can I activate my credit card travel insurance cover?
You’re generally required to book the full fare for a return trip on your Amex credit card or pay with the reward points earned on that card. However, some premium category cards may let you claim the insurance on trips booked with other reward points as long as you’ve used your Amex card to pay the taxes and other additional fees."
Click to expand...

I asked Chubb this question directly and reported its response:

AMEX Platinum Charge Benefits - Q&A

Does anyone know whether QF was removed from the Amex Travel site? It looks like all QF flights have disappeared or become unsearchable? What route are you searching? I just did a random search for SYD-PER on the 13th July and QF flights are showing up for me.
www.australianfrequentflyer.com.au www.australianfrequentflyer.com.au

At the end of the day, it’s up to you to decide what you’re willing to accept. While Chubb may well payout if you have to cancel your flight or experience a delay. It may be looking for a way out if you rack up a few hundy grand in medical expenses in the US for example.
 
dylarr said:
Cool this is useful. I just cancelled my annual Prime subscription that renewed at the end of Jan and obtained a pro-rata refund. Immediately resubscribed under this offer.
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Did you need to do this through chat or other method? I tried to cancel on the website and it just says my membership will expire in Jan 24 (when my next annual payment is due).
 
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djkelly69 said:
Did you need to do this through chat or other method? I tried to cancel on the website and it just says my membership will expire in Jan 24 (when my next annual payment is due).
Click to expand...
I just did it through the website. When I went through the cancel flow it offered me a pro-rata refund automatically.
 
djkelly69 said:
Do you recall at what point? I got all the way to what appears to be the last (of three) pages.
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It was on the second screen that it said I'd get a refund of $x amount. I changed to the monthly plan but here's what it looks like for me and it was in the same spot when I did it the other week:

Screenshot 2023-03-08 at 3.47.20 pm.png

My Prime renewal also came up in January. For me, I ended up getting $49.56 refunded.

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That is very odd, mine definitely doesn't mention a refund. Might have to go on chat and see how I go.
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Edit: I did find this note on the cancellations page:
Note: Paid members who haven't used their Amazon Prime benefits, including Free Delivery, Prime Video, Prime Music and Prime Reading will be eligible for a full refund.
Click to expand...
so maybe because I have used benefits for this month I am not eligible for a refund.
 
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