As an AZ Silver I apparently have 1 recognition upgrade which I understand gives me a 1-class upgrade e.g. from Works to Works Deluxe. However it is not clear to me on the AirNZ web-site how I actually claim it. Do I first book the Works ticket and then call them to request the upgrade or should I make the original booking through their call centre?
Secondly given I normally book Works anyway (this is a TT flight) I presume that the only tangible benefit of Works Deluxe is that I would get lounge access prior to the flight?
Secondly given I normally book Works anyway (this is a TT flight) I presume that the only tangible benefit of Works Deluxe is that I would get lounge access prior to the flight?